SYS-CON MEDIA Authors: Adine Deford, Cynthia Dunlop, Harry Trott, Xenia von Wedel, Peter Silva

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Fruition Partners Launches My Service Portal for Exceptional Client Support

Complete Project Management Portal to Provide Increased Engagement Transparency and Enhanced Client Communication

CHICAGO, IL -- (Marketwired) -- 02/25/14 -- Fruition Partners, the leading provider of technology-enabled services for the Service Management sector, today announced the launch of My Service Portal, its latest innovation to benefit clients and ensure complete satisfaction on all engagements. For the first time, and only available to Fruition Partners' clients, will all critical project information be accessible in one centralized location enabling timely and accurate client decision-making and team communication.

Built from the ground up by Fruition Partners, My Service Portal levers the inherent features of the ServiceNow Service Automation Platform to ensure an intuitive user experience. ServiceNow has emerged as a leading platform for transforming service relationships by automating and standardizing business processes and consolidating service automation across the global enterprise. Fruition Partners is the only cloud-services firm and ServiceNow Master Solutions Partner that is dedicated solely to advancing the platform. With more than 400 ServiceNow implementations to its credit, Fruition Partners offers more services, more on-the-job experience and more custom-development expertise than any other ServiceNow partner in the world. And now, with its launch of My Service Portal, Fruition Partners clients get even more tangible benefits.

  • Project Dashboard -- provides a summary of planned and actual project vitals including budget, time, and resource usage along with expected values at project completion
  • Invoice Dashboard -- highlights important invoice metrics including amount paid to date, balance remaining, invoice due date, and late invoice amounts
  • Real-Time Feedback and Surveys -- submit feedback at any time to ensure project experience meets expectations
  • Project Issue Tracking -- facilitates collaboration with Fruition Partners project team to ensure project issues are addressed and rectified in a timely manner

"We're excited to be able to offer our clients this new benefit, automatically included with each and every client engagement," said Marc Talluto, CEO and Founder of Fruition Partners. "The ability to seamlessly provide instant access to all engagement details for each project, accessible 24/7, is a service that will further strengthen the satisfaction of all our clients. Fruition Partners views this new benefit as a differentiator and one of the many reasons why current and future clients choose Fruition Partners to help them solve their business problems."

If interested in learning more about My Service Portal, please contact Fruition Partners to request a live product demo.

About Fruition Partners
Fruition Partners is a technology-enabled services firm focused on elevating Service Management to the cloud. The company combines practical experience with technology-enabled tools and services to help organizations attain sustainable success throughout the entire Service Management process. With more than 400 ServiceNow implementations to its credit, Fruition is a Master Solutions Partner of the leading enterprise IT cloud company. Fruition's depth of experience and team of more than 200 cloud-integration experts, accelerate service management to the cloud and ensure clients experience the cost and performance benefits quickly and easily. Named one of America's fastest-growing private companies on the Inc. 500|5000 list debuting at #480, Fruition Partners is a trusted partner to some of the world's most respected organizations including Target, General Electric (GE), Delphi, Fox and Tulane University. For more information on Fruition Partners visit http://www.fruitionpartners.com, follow the company on Twitter @FruitionPartner or call toll free 1-888-604-0055.

Media Contact:
April H. Burghardt
PR Consultant
Email Contact
646-246-0484

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