Click here to close now.

SYS-CON MEDIA Authors: Blue Box Blog, Carmen Gonzalez, Lori MacVittie, Plutora Blog, Roger Strukhoff

News Feed Item

Farelogix and ThoughtWorks Collaborate on Technology Enablement for Airline E-Commerce, Merchandising, Retailing, and Customer Engagement

Combined Solution Set Delivers a Flexible, Airline-Controlled, Fast-to-Market "Tool Box for New Distribution" Across Channels

MIAMI, FLORIDA and LONDON, UNITED KINGDOM -- (Marketwired) -- 02/27/14 -- Farelogix and ThoughtWorks today announced a technology collaboration designed to meet the burgeoning demand for airline e-commerce solutions that support personalization, product differentiation, dynamic customer engagement, merchandising, and retailing across multiple channels, including websites and mobile applications. The companies bring together the power of Farelogix' FLX Merchandise and Gateway technologies and ThoughtWorks' expertise in building software dedicated to deliver an exciting and engaging user experience. This unique combination will enable airlines to build brand loyalty and grow merchandising revenues.

Farelogix and ThoughtWorks have defined a continuous delivery and implementation methodology designed for speed, scale, and flexibility, as well as a superior user experience. The combined solution set is designed for any airline looking for a cost-efficient merchandising and retailing solution for its website, mobile, or other sales channels. The scope can range from a simple addition of a new merchandising capability to an airline's existing commerce platforms or, in some cases, a full revamp of airline.com or mobile app channels. The delivery methodology provides for an end-to-end solution managed by one centralized project manager. Farelogix and ThoughtWorks fully support the IATA NDC XML standard and will continue to use this schema in its collaborations.

"As airline ancillary revenue climbs into the tens of billions of dollars, there is growing market demand from airlines that want access to technologies that they fully control, allow for extremely fast speed to market for new products and services, and can address the full scope of deployment - from front-end/interface and user experience to the back-end plumbing, merchandising engine, and airline API," says Jim Davidson, CEO of Farelogix. "Farelogix has worked very hard to gain its current leadership position in airline-controlled distribution, merchandising, and component technologies. But our focus has never been on the user interface or customer experience. This is where ThoughtWorks plays an essential role by delivering creative, efficient, and ground-breaking solutions that create the user experience airlines want to deliver as they compete for customers and loyalty."

The relationship between Farelogix and ThoughtWorks is non-exclusive, enabling each company to pursue its own business model yet collaborate as required to deliver a turnkey sales and implementation package for airlines.

"ThoughtWorks is known for its technological expertise in software development," says Brett Ansley, Business Analyst, ThoughtWorks. "While working with IATA and Farelogix to demonstrate the benefits of the NDC standard, we have been able to leverage our experience and apply it in the context of the next big innovation in the air transport industry, with the customer experience at the heart of what we do."

Joint Presentation at ITB Berlin

Farelogix and ThoughtWorks will be doing a joint presentation with IATA on the topics of technology enablement and user experience at ITB Berlin on March 5, 2014. The session is entitled, "Increased Revenue and Added Value through Enhanced Customer Experience by Adopting NDC".

Farelogix and ThoughtWorks will also be participating in a series of "NDC in Action" workshops that will give attendees a chance to preview a sampling of new technologies. Upcoming events include symposiums in Singapore on March 25th and Barcelona on April 8th.

Note to Editors: Farelogix and ThoughtWorks will be on hand at ITB Berlin for press meetings. Please email [email protected] to request an interview with Jim Davidson, Farelogix CEO and Brett Ansley, Business Analyst, ThoughtWorks.

About Farelogix

Farelogix is a leading provider of lower-cost, high value distribution and merchandising technology to the global travel industry. Farelogix counts among its customers several of the world's leading airlines and travel companies. Farelogix is a privately held company with offices in Miami, Florida and Toronto, Canada. For additional information, visit http://www.farelogix.com.

About ThoughtWorks

We are a software company and a community of passionate, purpose-led individuals. We think disruptively to deliver technology to address our clients' toughest challenges, all while seeking to revolutionize the IT industry and create positive social change. For additional information, visit http://www.thoughtworks.com.

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
This talk focuses on the application of DevOps fundamentals to include network infrastructure. It draws from real deployment case studies on the extension of today's paradigms to address the challenges of the network infrastructures' ability to seamlessly and cohesively integrate into agile workflows. In this session at DevOps Summit, Arista Networks will focus on configuration management using automation with a nod to future work necessary to include telemetry and ephemeral state information....
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using ...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
The cloud has transformed how we think about software quality. Instead of preventing failures, we must focus on automatic recovery from failure. In other words, resilience trumps traditional quality measures. Continuous delivery models further squeeze traditional notions of quality. Remember the venerable project management Iron Triangle? Among time, scope, and cost, you can only fix two or quality will suffer. Only in today's DevOps world, continuous testing, integration, and deployment upend...
Cloud and Big Data present unique dilemmas: embracing the benefits of these new technologies while maintaining the security of your organization's assets. When an outside party owns, controls and manages your infrastructure and computational resources, how can you be assured that sensitive data remains private and secure? How do you best protect data in mixed use cloud and big data infrastructure sets? Can you still satisfy the full range of reporting, compliance and regulatory requirements? In...
There are lots of challenges in IoT around secure, scalable and business friendly infrastructure for enterprises. For large corporations, IoT implementations are one of the top priorities of the decade. All industries are seeing a competitive need to sustain by investing in IoT initiatives. The value addition comes from improved customer service, innovative product and additional revenue streams. The data from these IP-connected devices can be leveraged for a variety of business applica...
Between the compelling mockups and specs produced by your analysts and designers, and the resulting application built by your developers, there is a gulf where projects fail, costs spiral out of control, and applications fall short of requirements. In his session at DevOps Summit, Charles Kendrick, CTO and Chief Architect at Isomorphic Software, will present a new approach where business and development users collaborate – each using tools appropriate to their goals and expertise – to build mo...
Chuck Piluso will present a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Speaker Bio: Prior to Data Storage Corporation (DSC), Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of ...
To manage complex web services with lots of calls to the cloud, many businesses have invested in Application Performance Management (APM) and Network Performance Management (NPM) tools. Together APM and NPM tools are essential aids in improving a business's infrastructure required to support an effective web experience... but they are missing a critical component - Internet visibility. Internet connectivity has always played a role in customer access to web presence, but in the past few years u...
Working with Big Data is challenging, especially when decision makers depend on market insights and intelligence from your data but don't have quick access to it or find it unusable. In their session at 6th Big Data Expo, Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia; Zel Bianco, President, CEO and Co-Founder of Interactive Edge of Solgenia; and Ermanno Bonifazi, CEO & Founder at Solgenia, discussed how a revolutionary cloud-based BI along with mobile analytics is already c...
The WebRTC Summit 2015 New York, to be held June 9-11, 2015, at the Javits Center in New York, NY, announces that its Call for Papers is open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 16th International Cloud Expo, @ThingsExpo, Big Data Expo, and DevOps Summit.
Recent technology advances in miniaturization has positioned the wearables as the pinnacle of technology convergence with the human body. We inquire if wearables are mere standard miniaturized devices extended with the connectivity and present our views on considerations like design, applications, performance, efficiency, interoperability, usage scenarios, human device interaction and consequent trade-offs enabling wearables to impart optimal value.
In this session we look at creating interactive communications via the web by adding messaging, file transfer, and group communication (group chat and audio/video conferencing) into the web experience. We will also discuss potential applications of this technology in areas including B2B, B2C, P2P, and gaming. Peter is Technical Director at Acision. He graduated from The University of Edinburgh in 2000 with a BSc (Hons) in Computer Science. After graduation Peter worked on a PSTN switch dev...
The Internet of Things Maturity Model (IoTMM) is a qualitative method to gauge the growth and increasing impact of IoT capabilities in an IT environment from both a business and technology perspective. In his session at @ThingsExpo, Tony Shan will first scan the IoT landscape and investigate the major challenges and barriers. The key areas of consideration are identified to get started with IoT journey. He will then pinpoint the need of a tool for effective IoT adoption and implementation, whic...
Shipping daily, injecting faults, and keeping an extremely high availability "without Ops"? Understand why NoOps does not mean no operations. Agile development methodologies require evolved operations to be successful. In his keynote at DevOps Summit, David Tesar, Microsoft Technical Evangelist on Microsoft Azure and DevOps, will discuss how Microsoft teams who have made huge progress with a DevOps transformation effectively utilize operations staff and how challenges were overcome. Regardless ...