|By PR Newswire||
|March 3, 2014 04:15 PM EST||
WARWICK, R.I., March 3, 2014 /PRNewswire/ -- InsureMyTrip, the nation's top travel insurance comparison site, was presented with a Bronze Stevie® Award in the Contact Center of the Year (Up to 100 Seats) – Financial Services Industries category in the eighth annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.
The awards were presented to honorees during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas. More than 400 nominated customer service and sales executives from the U.S.A. and several other countries attended.
"I applaud our customer care representatives for their dedication and commitment to assisting travelers with their travel insurance needs. We are pleased to be recognized as the industry leader in world-class customer care by the Stevie Awards organization," said InsureMyTrip CEO Jim Grace.
More than 260 executives around the world participated in the judging process for the 2014 awards, to determine the Finalists and then the Gold, Silver and Bronze Stevie Award placements.
"InsureMyTrip's core focus has always been on customer satisfaction and transparency. Our unique customer advocacy program, for example, provides one-on-one assistance to travelers before, during and after their trip. In addition, InsureMyTrip offers the industry's largest customer ratings and reviews forum. Through our consultative approach to travel insurance, we have gained the trust and loyalty of a growing customer base. We appreciate the recognition of our world class customer service program and will continue to evaluate new ways to expand our communication platform by exploring the latest trends in digital and social media," said InsureMyTrip Director of Customer Operations, Peter Roca.
"Entries to the Stevie Awards for Sales & Customer Service awards have almost doubled over the past few years," said Michael Gallagher, president and founder of the Stevie Awards. "Not only have we seen a dramatic increase in the number of entries; but the judges have also seen a remarkable rise in the quality of the nominations submitted overall. We congratulate all of this year's Stevie winners for their outstanding work."
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at StevieAwards.com/sales.
InsureMyTrip is the leading online travel insurance comparison site featuring top products from the most trusted providers in the industry. A trusted resource that serves millions of customers worldwide, our licensed insurance agents help travelers find the right insurance plan. Referenced as a helpful website for travelers by U.S. Federal Consumer Information Center, InsureMyTrip offers one of the industry's largest customer ratings and reviews forum and a unique customer advocacy program that provides one-on-one assistance to travelers before, during, and after their trip. Established in 2000, InsureMyTrip is a division of IMT Services Corporation and headquartered in Warwick, R.I., with additional offices and data centers in Connecticut and Oregon. Winner of the Bronze Stevie Award (2014) in the Contact Center of the Year (Up to 100 Seats) - Financial Services Industries category. In addition to providing one-on-one support in our customer call center, travelers can visit the InsureMyTrip website to compare plans from 28 travel insurance providers.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at StevieAwards.com.