SYS-CON MEDIA Authors: Ian Khan, Liz McMillan, AppDynamics Blog, Harry Trott, Blue Box Blog

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Accelerating the Digital Transformation Journey with The DocuSign Spring '14 Release

What's more exciting than building new products? There’s only one thing… and that's hearing customers talk about how they love using it daily! This week, at DocuSign MOMENTUM 2014, our customers, including American Express, Nationwide, Salesforce, Comcast, T-Mobile, and many others, will be sharing their stories of how DocuSign is enabling 100% digital transactions within their mission critical processes. Over 95,000 companies have joined DocuSign on this digital transformation journey, driving 40,000 new unique users daily. To accelerate that journey, we are making DocuSign even more intuitive to use, improving on our best-in-SaaS platform availability, embedding DocuSign within the world's most popular productivity software, and much more. I am thrilled to announce the DocuSign Spring '14 Release, where inspired design meets continuously available performance.

The New DocuSign Experience

For the past 6 months, more than 10,000 beta users have switched to the New DocuSign Experience for sending and managing transactions. We looked at the most common user interactions, painstakingly examined every last pixel, and relentlessly collaborated with beta testers, all with the simple goal of making the experience even easier, faster and more intuitive. And the reaction has been amazing! I want to personally thank all of the customers and DocuSign teams that came together to create the next generation of the DocuSign user interface.

The New DocuSign Experience is now available to all customers. To help make the switch seamless, customers have the ability to decide when they want to transition to the new experience. Primary sending, signing and management capabilities are available now and we're adding advanced features regularly. Full details about the New DocuSign Experience are available here.

From Best-In-SaaS to Carrier Grade Architecture

You may recall that during the 2013 Super Bowl, a power outage suspended play for 34 minutes, forever dubbing that game as the "Blackout Bowl". When is your Super Bowl? Knowing that customers rely on DocuSign for mission-critical business processes, we redesigned our already Best-In-SaaS system architecture from the ground-up to be continuously available. Our carrier grade architecture ensures that DocuSign is always on – including when you rely on us most, like at the end of the quarter. Carrier grade architecture eliminates downtime for maintenance and provides resilient system performance, even during peak traffic and disaster scenarios.

DocuSign Security Appliance

In meetings, focus groups, and surveys, customers have been asking for more control over their own encryption key security and auditing. These customers include some of the world’s largest financial institutions. The DocuSign Security Appliance delivers on this ask by enabling organizations to manage document encryption keys in their own data centers in accordance with their own security policies while allowing them to take full advantage of all the benefits of DocuSign’s cloud-based Digital Transaction Management platform. This new solution offers greater flexibility for DocuSign customers to enhance the security and compliance of their digital processes.

DocuSign Apps for Microsoft

What do you get when the global leader in Digital Transaction Management joins forces with the global leader in productivity software? Last month, we announced a strategic partnership with Microsoft to make our industry-leading Digital Transaction Management apps available from within Outlook, Word, and Sharepoint. Now, with our new suite of DocuSign for Microsoft Apps, you can use DocuSign directly from Office 365 products to legally and securely send, sign, track and store important documents. DocuSign lets you manage email attachments more efficiently in Outlook, edit and get electronic signatures with a single click from Word, and automate existing business processes and transactions with cloud storage in SharePoint Online. The new DocuSign Apps for Microsoft makes it even easier for Microsoft’s billions of users to securely transact business anytime, anywhere, on any device. Learn more about our DocuSign apps for Microsoft here.

DocuSign MOMENTUM is an exciting time of the year for DocuSign and our customers. It is a gathering of the world’s leaders in digital transformation and the energy is incredible. Most importantly, it’s great to see how are companies are leveraging DocuSign’s product innovations and expertise to fulfill the digital transformation of their enterprises.

Matt Malden is Chief Product Officer at DocuSign.

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More Stories By An Bui

Social Media Professional with substantial experience identifying, characterizing and connecting online communities and authors. Strong orientation on actionable recommendations that provide mutually beneficial value for communities and organizations for stakeholders.

Currently, I serve as the social media manager for DocuSign, Inc., the market leader and global standard for electronic signature. DocuSign provides the world’s largest and fastest growing electronic signature platform, empowering businesses to complete transactions online quickly and securely while improving compliance and dramatically reducing costs.

DocuSign is the only cloud computing-based electronic signature platform that entirely replaces slow, expensive paper transactions with a fast, efficient and completely digital solution. Accessible from any Internet-connected device, DocuSign supports virtually any document and form type in simple and complex workflows, and provides broad user authentication options, data collection, secure document/data storage and retrieval, as well as real-time negotiation and collaboration tools.

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