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SYS-CON MEDIA Authors: Esmeralda Swartz, Andy Jonak, Carmen Gonzalez, John Wetherill, Lori MacVittie

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9 Technology Trends That Are Having a Transformational Impact on Customers' Healthcare Experience: e-book highlights the top trends in healthcare that are impacting the customer experience

STAMFORD, Conn., March 17, 2014 /PRNewswire/ -- Providing a good customer experience is always important, but when it comes to healthcare, customer-centric strategies are crucial. 1to1 Media highlights the trends that are impacting today's patient experience in a downloadable e-book and accompanying in-depth article available on www.1to1media.com.

As healthcare organizations try their utmost to improve the experience for their patients and members, forward-thinking business leaders are turning to technology to help them make forward strides.

"From artificial hearts to individually targeted treatments and forecasts of disease spread, technology is revolutionizing healthcare, helping both providers and insurers make enormous progress in providing patients and members with a more efficient and effective experience," said e-book author Cynthia Clark, senior writer at 1to1 Media. "These advances have proven many times to be life-saving, not only from a reactionary standpoint, but also from a preventative perspective."

Find out how innovations like telemedicine, collaboration tools, and precision medicine--all aided by data, are changing the way physicians and healthcare providers deliver a customer-centric approach to their patients' healthcare delivery and management.

To download a copy of the e-book: http://bit.ly/1fwpcT7  

To read the in-depth article: http://bit.ly/1fwoSUj

About 1to1 Media

1to1® Media is an online resource dedicated to helping organizations across the globe realize the greatest value from their customer base. We provide content and resources that help senior executives to drive change and make customer-based initiatives the centerpiece of their growth strategy.1to1 Media's Weekly Digest explores the best practices, trends, and developments from companies that are using customer initiatives to drive bottom-line impact. 1to1 Media combines thought leadership, field experience, and editorial expertise to deliver the content needed by our audience of more than 130,000 decision-makers. 1to1 Media is the independent publishing division of Peppers & Rogers Group, a TeleTech company. www.1to1media.com

SOURCE 1to1 Media

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