|By Business Wire||
|March 18, 2014 09:07 AM EDT||
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has unveiled its Global Alliance Program.
The technology partnering program emphasizes the need for multiple technology providers to work closely together to provide a comprehensive, well-integrated solution.
“Our Global Alliance Program gives partners access to tools and experts so they can more easily and quickly build, test, market and sell a complete solution,” said Michael Shrall, Interactive Intelligence senior director of global alliances. “This, in turn, gives our customers a wider array of proven solutions that are faster and less expensive to deploy.”
The Global Alliance Program offers participation at a Member, Contributor and Innovator level, each with varying opportunities and benefits.
Opportunities for Alliance participants to offer complimentary solutions include SIP validation, desktop integrations, server-side integrations, cloud integrations, and more. Among the many Alliance Program benefits are access to online self-help tools and integration starter kits, third-party validation eligibility, and technical training discounts.
As part of the program, Interactive Intelligence is also offering a new developer portal to eligible Alliance participants. The portal gives access to API documentation, technical white papers, how-to articles, code samples and other materials so developers can more quickly create solutions based on best practices.
In addition, Alliance participants can now post their solutions on the Interactive Intelligence MarketPlace℠, an ecommerce website that gives customers and partners fast and easy access to combined solutions – from business process automation templates and vertical applications, to custom reports and dashboards.
Interactive Intelligence Global Alliance participants at the Innovator level include AudioCodes, IBM, Microsoft, Nuance, Oracle, OrgSpan, Polycom, salesforce.com, and Zendesk.
To learn more about the Global Alliance Program, visit http://www.inin.com/PartnerPrograms/Pages/Alliance-Program.aspx.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company’s solutions, which can be deployed in the cloud or on-premises, are in use by more than 6,000 customers worldwide. Interactive Intelligence is among Software Magazine’s 2013 Top 500 Global Software and Service Providers, and has received a Frost & Sullivan Company of the Year Award for the last four consecutive years. In addition, Glassdoor honored Interactive Intelligence with its 2014 Employees’ Choice Award as one of the Best Places to Work in the U.S., and Mashable ranked Interactive Intelligence second on its 2014 list of the Seven Best Tech Companies to Work For. The company was founded in 1994 and employs more than 1,800 people worldwide. Interactive Intelligence is headquartered in Indianapolis, Indiana and has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. It can be reached at +1 317.872.3000 or [email protected]. Visit Interactive Intelligence on the Web at www.inin.com; on Twitter at www.inin.com/twitter; on Facebook at www.inin.com/facebook; or on LinkedIn at www.inin.com/linkedin.
Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.