SYS-CON MEDIA Authors: Yeshim Deniz, Elizabeth White, Sean Houghton, Glenn Rossman, Ignacio M. Llorente

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The Best 3 Business Hosted PBX Providers, According to VoIPMechanic.com

SAN FRANCISCO, CA -- (Marketwired) -- 03/21/14 -- A public branch exchange that uses the Internet as the system for telecommunicating is known as a hosted PBX. With the growing age of the Internet and high speed connections allowing companies to use the Internet for easy connections, there are a number of competing business hosted PBX providers that offer low cost packages and efficient services. The experts at VoIPMechanic.com compared costs, customer satisfaction, company reliability and scalability in order to determine the best 3 business hosted PBX Providers of the year. Amongst the top ranking business hosted PBX providers are Vonage, RingCentral and Jive.

1. Vonage

The number one business hosted PBX provider is Vonage. Offering VoIP (voice over internet protocol) services to businesses of all sizes, Vonage is most appreciated by small and medium-sized businesses because of their package deals targeted at companies that are startups and growing. This hosted PBX provider includes advantageous features in all of their package deals including: a unified inbox for fax, email, and voicemail, call flip, voicemail transcription, and an award winning dashboard interface, along with several others. These perks can save small business owners between 50 and 80% on their monthly bills after switching over from traditional phone services that use analog cables instead of virtual cloud-technology. Vonage manages to be both the most affordable phone provider and is able to offer one of the largest sets of features on the VoIP market. Vonage has a technical help center open 24/7 to aid clients whenever their service is not as optimal as they wish it to be. Vonage is invested in their services as they own and develop everything they send customers, so Vonage's phones are certified and the software is updated immediately when there is an upgrade. All new customers also receive a free IP phone with their Vonage business hosted PBX package.

2. RingCentral

VoIPMechanic ranks RingCentral as the number two best business hosted PBX provider of 2014. With a trusted service by over 300,000 business clients, RingCentral is known to be loved by companies who need to improve their communications. Appreciated by organizations of all sizes, RingCentral gives you advanced call management, reliable phone and fax services, mobile apps, intuitive conference calls, and full-featured IP phones that are pre-set-up and ready for use. RingCentral offers flexible monthly rates, depending on the number of phone users in your package plan. While the rates vary, all of the plans have similar add-on features like unlimited calling to the US and Canada, unlimited extensions, 1,000 toll-free minutes amongst others. RingCentral has a support line that is always open, so that customers can be assisted with technical and service help 24/7. They also provide free help with set-up and installation in order to get your business' phones running in the same day as delivery. If for whatever reason you are not totally satisfied with RingCentral's service, RingCentral offers a 30-day risk-free trial guarantee.

3. Jive

Jive knows how customers want to be treated. They offer a straight-forward, simple service plan that is intuitive and helps people get what they need for their communication system without putting them through a hassle. This enterprise-grade business hosted PBX provider offers unlimited auto attendants, extensions, voicemail boxes, call queues, ring groups, conference bridges and conference calling for $19.95/month for any company with 50+ users. Some of their features include: high-definition video-conferencing, remote access, desktop integration with popular CRMs, virtual extensions, Online PBX controls, auto-attendants, and more. Their customer support is always open to US customers and they have free interactive tutorial videos to accompany their technical support line.

Businesses that are looking to compare business hosted PBX providers should visit: http://www.voipmechanic.com/

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