|By PR Newswire||
|March 26, 2014 06:00 PM EDT||
PLYMOUTH, Mich., March 26, 2014 /PRNewswire/ -- Tidel, a world leader in cash management systems and robbery deterrent products, has entered into a long term partnership with Burroughs, a global provider of technology and services, to support its customer base in the United States and Puerto Rico.
Under the expanded partnership, Burroughs is providing a suite of services to Tidel customers covered by warranty contracts. Such services include technical phone support, installation, and onsite maintenance. With locations spread throughout the U.S., Tidel is leveraging Burroughs' broad footprint of highly skilled technicians. The relationship with Tidel and Burroughs continues to expand with industry-leading products and services being offered to the cash management marketplace.
"We are very delighted to be partnering with Burroughs to provide enhanced support services to our customers," said Gary Landry, President and CEO, Tidel. "Our unwavering commitment to delivering quality products backed by superior customer support has broadened our customer base significantly, and our extended agreement with Burroughs enables us to address their expectations more effectively. We are pleased to build upon this rewarding partnership."
"We are very excited about our partnership with Tidel. They are an established solution provider in the cash-automation market and hold high standards in providing services to their customers. They are very progressive in this industry and we are pleased to be part of their growth strategy," added Alan Howard, President and CEO, Burroughs.
Tidel, a wholly owned subsidiary of Sentinel Technologies, Inc. (a private holding company), is a leading provider of cash management solutions that empower retail institutions across the globe to better manage their daily cash business, reduce risk, and increase profits. For more than 36 years, customers have relied on Tidel to provide the most innovative and reliable solutions that help secure, optimize, and streamline their cash environment. For more information, please visit the company's website at www.tidel.com.
Burroughs is a Plymouth, Mich. based global provider of document and payment- processing image technology, cash-automation solutions and services to financial institutions and retailers. Its products provide banks and commercial customers with safe, secure and prompt document and cash processing that improves operational efficiencies and payment security. With more than 100 years of history, Burroughs is recognized as the industry leader in image-processing technology from web-enabled branch and merchant capture devices to high-speed reader/sorters in some of the largest payment-processing centers worldwide. For more information, please visit www.burroughs.com