|By Business Wire||
|March 27, 2014 11:52 AM EDT||
Jacqueline Richardson, an executive with over 20 years of experience in professional services firms, has joined GfK as Regional Director and Executive Vice President of Human Resources in North America.
Richardson will lead GfK’s strategic workforce development, talent management, employee relations, training, organizational design and development, and diversity and recruitment efforts in the US and Canada. She will be based in the company’s North American Headquarters in New York City.
“We are thrilled to have someone of Jackie’s caliber and expertise to guide and support our most important asset – our employees,” said David Krajicek, CEO of GfK Consumer Experiences North America. “She has the right mix of business savvy and intuitive wisdom to help our North American teams fulfill their personal potential and drive growth in the business.”
“Jackie is a gifted leader and a proven catalyst for employee development and change,” said Tom Dailey, COO of GfK Consumer Choices North America. “I know she will quickly establish a strong rapport and credibility with our diverse workforce and help to nurture growth at every level of the company.”
Richardson most recently served as Senior Vice President of Global Human Resources for Torus Insurance, where she developed a global human resources strategy that helped the company grow to offices in 13 countries. Prior to Torus, Richardson was Executive Vice President of Human Resources at Synovate (now part of IPSOS), where she was responsible for North and Latin America, as well as the company’s global CE business. She has also worked at CNA Insurance and RBC Mortgage.
Richardson graduated with a Bachelor of Arts degree from Swarthmore College and also holds a Master’s degree in Education, concentrating on counseling and consulting psychology, from Harvard University.
GfK is one of the world’s largest research companies, with more than 12,000 experts working to discover new insights into the way people live, think and shop, in over 100 markets, every day. GfK is constantly innovating and using the latest technologies and the smartest methodologies to give its clients the clearest understanding of the most important people in the world: their customers. In 2012, GfK’s sales amounted to EUR 1.51 billion.