SYS-CON MEDIA Authors: Sean Houghton, Glenn Rossman, Ignacio M. Llorente, Xenia von Wedel, Peter Silva

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AltiGen Launches Management Portal for MaxCS Private Cloud

Enabling Partners to Easily and Efficiently Manage Hosted IP-PBX & Contact Center Services

SAN JOSE, CA -- (Marketwired) -- 03/31/14 -- AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of premise and cloud-based IP-PBX and Contact Center solutions, today announced the availability of its web-based service ordering and management portal for MaxCS Private Cloud services. The new portal simplifies the ordering process for MaxCS Private Cloud services and provides a centralized dashboard for authorized AltiGen partners to track and manage all of their cloud customers.

The key capabilities of AltiGen's new web-based service ordering & management portal include:

  • Ordering of MaxCS IP-PBX and Contact Center services
  • Order SIP Services (SIP trunks, DIDs, Toll Free, Port DIDs, etc.)
  • Manage and track order status for initial and subsequent service orders
  • Real-time view of licenses and services for each MaxCS Private Cloud customer

"The amount of paperwork and process for ordering hosted PBX and Contact services could be quite overwhelming," said John Babin, President of Capture Technologies, one of AltiGen's leading authorized partners located in Silicon Valley. "The new web-based portal has taken the complexity out of the ordering process, allowing us to create and process orders faster and more efficiently as we continue to sign on new MaxCS Private Cloud customers. In addition, we are now able to track the status and have full visibility of the services for all of our cloud customers."

"AltiGen's new web-based service ordering and management portal is a cornerstone of our Cloud infrastructure," said David Tang, AltiGen's VP of Cloud Services. "Our goal is to continue to enhance the portal to extend more capabilities that will make it more efficient for our channel partners to deliver services while giving them better visibility, management and control of their customers."

About AltiGen Communications
AltiGen Communications, Inc. (OTCQX: ATGN) is a leading provider of premise and cloud-based IP-PBX and Contact Center solutions. Having more than 10,000 customers around the world, AltiGen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. AltiGen's worldwide headquarters is in Silicon Valley, California, with international operations based in Shanghai, China. Local sales, service and support are provided by AltiGen's worldwide network of over 300 certified partners. For more information, call 1-888-ALTIGEN or visit the web site at www.altigen.com.

Trademarks
Copyright 2013 AltiGen Communications, Inc. All rights reserved. Product names, logos, brands, and other trademarks featured or referred to within this press release are the property of their respective trademark holders.

Safe Harbor Statement
This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding AltiGen's successful introduction of its web-based service ordering and management portal and how it enables authorized partners to place and process MaxCS Private Cloud orders faster and more efficiently.

The forward-looking statements contained in this press release are also subject to unknown risks and uncertainties, including but not limited to, risks related to AltiGen's limited operating history. For a more detailed description of AltiGen's performance, please refer to AltiGen's audited Annual Report filed with the OTCQX over-the-counter market for the fiscal year ended September 30, 2013. Since these statements involve risks and uncertainties and are subject to change at any time, the Company's actual results could differ materially from expected results. Forward-looking statements speak only as of the date the statement was made. The Company does not undertake any obligation to update any forward-looking statements.

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