|By Marketwired .||
|April 1, 2014 12:02 AM EDT||
ATLANTA, GA -- (Marketwired) -- 04/01/14 -- The following is an April Fool's release on behalf of Noble Systems Corporation.
Noble Systems Corporation, is pleased to announce that, following a long and thorough selection process, it has received the "Most Amazing Award" for its full suite of contact center management software.
Noble Systems contact center software covers all needs for contact centers including inbound ACD, Skills Based Routing, Multi-Channel Management, IVR, Predictive Dialing, Call Recording and Screen Recording, Speech Analytics, Agent Desktop Unification and Workflow, Predictive Modeling, and Workforce Management.
The Most Amazing Award is given out each year by USAPEA (The United States Association of People who are Easily Amazed) and is the highest honor that they can bestow upon a company.
Noble Systems CEO Jim Noble, Jr. commented on the award this morning saying, "We are delighted to have been selected by USAPEA to receive this prestigious award. As you might imagine, the competition was fierce as nearly everyone in the contact center software space was competing to win this. We are going to take a few days to just enjoy these accolades and then we will begin working towards winning it again next year."
About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Business Process Management and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics and workforce management. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit www.noblesystems.com.