Click here to close now.

SYS-CON MEDIA Authors: Kevin Jackson, Peter Silva, Greg Wind, Glenn Rossman, Michael Jannery

News Feed Item

More than 300,000 Michigan residents join Blue Cross Blue Shield of Michigan and Blue Care Network during ACA open enrollment

Subsidy eligibility and plan pricing are key factors driving on-marketplace plan choice and enrollment decisions for Michigan consumers seeking individual coverage

DETROIT, April 2, 2014 /PRNewswire/ -- At the close of the six-month ACA Marketplace open enrollment period, Blue Cross Blue Shield of Michigan and its HMO subsidiary, Blue Care Network, were selected by more than 300,000 Michigan consumers.

"In a highly competitive marketplace, Michigan consumers overwhelmingly chose Blue Cross for their health coverage – and we are ready to serve our customers' health needs well into the future," said BCBSM CEO Daniel J. Loepp.  "Our results speak to our efforts in 2010 and 2011 to listen to Michiganders about what they wanted most in ACA-compliant health plans.  The results affirm Blue Cross' strategic decisions to offer competitive pricing, statewide access to coverage and insurance plans that provide exceptional value in a subsidized individual market."

BCBSM will report final, confirmed numbers later this month once all enrollments are processed and tabulated by the federal government.  The results announced today are initial figures based on reporting by the federal government and BCBSM's records:

  • 180,000 members enrolled with BCBSM and BCN "on-Marketplace," meaning through Healthcare.gov.
  • 53,000 members enrolled "off-Marketplace," meaning directly through the companies.

"On October 1, when open enrollment began, Blue Cross was ready," said Terry Burke, BCBSM vice president for Individual Business.  "Our team handled 1.5 million phone calls, we provided online resources to help consumers select their plans and we innovated through text messaging and online capabilities to help people understand their subsidy eligibility."

"Michigan consumers had many choices," Burke said.  "Subsidy eligibility drove choice on the Marketplace, allowing more consumers to obtain affordable, quality coverage.  Our silver tier plans were among the most popular choice, accounting for a significant number of on-marketplace enrollees. In November, we were hopeful our customers would stick with us, and we're pleased to see both returning and new customers have the confidence that Blue Cross is the right health plan choice for themselves and their families."

Blue Cross' enrollment breakdown is as follows for the 2014 open enrollment period:

  • 56 percent of BCBSM and BCN members bought products on the Marketplace.
  • 88 percent of on-Marketplace enrollments were subsidy eligible.
  • 22 percent of enrollees are experiencing reductions of $500 to $1,000 in their monthly premiums.
  • 55 percent of total enrollees were new to BCBSM and BCN.

Members in Blue Cross plans leveraging subsidies were awarded an average monthly subsidy of $377. When applied to an average contract premium of $546, the member pays, on average, a $169 monthly premium for their health insurance plan.

"Of our new Blue Cross members who are subsidy eligible, 10 percent are enrolled in a plan where the subsidy covers their total premium," Burke said.  "These folks pay a $0 monthly premium for coverage that also caps their out-of-pocket costs.  As a company that has long championed affordable coverage, Blue Cross is thrilled that so many of our new customers are getting the most affordable coverage possible under the ACA." 

Throughout the six-month long enrollment period, BCBSM added staff and hours to address the unprecedented demand on phone lines during peak enrollment times, normally around the 15th of each month. Before open enrollment began on Oct. 1, 2013, BCBSM averaged 4,000 calls a week within the company's individual business division.  Leading into the last two weeks before the December deadline, BCBSM's call volume spiked to about 40,000 calls a week.  In March, BCBSM call centers handled about 26,000 calls a week.

"Throughout this process, our organization worked hard to make sure every question was answered and every member felt confident in their choice," Burke said. "We encourage those who have yet to enroll in an ACA plan to spend the time between now and November researching their options and determining their eligibility for financial assistance. Thousands of Michigan residents are paying low premiums for high-quality care, and we hope to see more make the same choice this fall."

Blue Cross Blue Shield of Michigan, a nonprofit mutual insurance company, is an independent licensee of the Blue Cross and Blue Shield Association. BCBSM provides and administers health benefits to more than 4.4 million members residing in Michigan in addition to employees of Michigan-headquartered companies who reside outside the state. For more company information, visit bcbsm.com and MiBluesPerspectives.com.

SOURCE Blue Cross Blue Shield of Michigan

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that CommVault has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular In...
SYS-CON Events announced today that SafeLogic has been named “Bag Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. SafeLogic provides security products for applications in mobile and server/appliance environments. SafeLogic’s flagship product CryptoComply is a FIPS 140-2 validated cryptographic engine designed to secure data on servers, workstations, appliances, mobile devices, and in the Cloud....
SYS-CON Events announced today that FierceDevOps will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. FierceDevOps keeps software developers and IT operations personnel updated on the latest news and trends around the rapidly evolving role of the traditional IT worker.
SYS-CON Events announced today that QTS Realty Trust, one of the nation’s largest and fastest-growing providers of data center facilities and cloud services and a leader in security and compliance, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. QTS Realty Trust, Inc. (NYSE: QTS) is a leading national provider of data center solutions and fully managed services, and a leader in security and compliance...
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the...
SYS-CON Events announced today that IndependenceIT, a leading software provider of simplified IT management solutions for workspaces, applications and desktops-as-a-service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IndependenceIT's Cloud Workspace® Suite combines application, end-user and infrastructure management into a seamless, easy-to-manage platform, with a unified management interface an...
SYS-CON Events announced today that WSM International (WSM), the world’s leading cloud and server migration services provider, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. WSM is a solutions integrator with a core focus on cloud and server migration, transformation and DevOps services.
SYS-CON Events announced today that that Innodisk, the service-driven provider of industrial embedded flash and DRAM storage products and technologies, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies. With satisfied customers across the embedded, aerospace and defense, cloud storage markets an...
SYS-CON Events announced today that StorPool Storage will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. StorPool is distributed storage software that allows service providers, enterprises and other cloud builders to run data storage on standard x86 servers, instead of using expensive and inefficient storage arrays (SAN).
SYS-CON Events announced today that Site24x7, the cloud infrastructure monitoring service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Site24x7 is a cloud infrastructure monitoring service that helps monitor the uptime and performance of websites, online applications, servers, mobile websites and custom APIs. The monitoring is done from 50+ locations across the world and from various wireless carr...
SYS-CON Events announced today that B2Cloud, a provider of enterprise resource planning software, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. B2cloud develops the software you need. They have the ideal tools to help you work with your clients. B2Cloud’s main solutions include AGIS – ERP, CLOHC, AGIS – Invoice, and IZUM
SYS-CON Events announced today that Intelligent Systems Services will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Established in 1994, Intelligent Systems Services Inc. is located near Washington, DC, with representatives and partners nationwide. ISS’s well-established track record is based on the continuous pursuit of excellence in designing, implementing and supporting nationwide clients’ mission-cri...
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists will discuss how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations m...
How do you securely enable access to your applications in AWS without exposing any attack surfaces? The answer is usually very complicated because application environments morph over time in response to growing requirements from your employee base, your partners and your customers. In his session at 16th Cloud Expo, Haseeb Budhani, CEO and Co-founder of Soha, will share five common approaches that DevOps teams follow to secure access to applications deployed in AWS, Azure, etc., and the frict...
of cloud, colocation, managed services and disaster recovery solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. TierPoint, LLC, is a leading national provider of information technology and data center services, including cloud, colocation, disaster recovery and managed IT services, with corporate headquarters in St. Louis, MO. TierPoint was formed through the strategic combination of some of t...