SYS-CON MEDIA Authors: ITinvolve Blog, Vormetric Blog, Jason Bloomberg, Liz McMillan, Pat Romanski

News Feed Item

Paragon Software Systems Introduces HDS

Home Delivery Software Offers Optimized Routing & Scheduling in Real Time

DALLAS, TX -- (Marketwired) -- 04/08/14 -- Paragon Software Systems, Inc., a leader in vehicle routing and scheduling optimization solutions, introduces Paragon HDS -- Home Delivery System -- to the US market. Paragon Home Delivery System (HDS) enables home delivery and home service companies to offer more accurate delivery times with confidence while improving fleet efficiency. This major advancement in logistics software allows companies to improve customer service by integrating multi-channel ordering and delivery booking with real time route scheduling.

"In today's market, customers increasingly expect reliable, low cost delivery as part of the sale. Unfortunately, consumers can be let down by inadequate home delivery services that are either inconvenient, too costly, or result in late or missed deliveries," said William Salter, CEO and President, Paragon Software Systems. "By using Paragon HDS, logistics departments will be able to work more closely with customer services departments to provide service improvements that will help build brand loyalty as well as win new business, while reducing costly delivery failures. The improvements in customer service are balanced with the company's home delivery resources, with the software continuously optimizing the home delivery routes as new orders are placed."

What makes Paragon HDS different is that, while most route optimization systems only get used once a day when all the orders have been received, Paragon HDS is running continuously. It routes each order while the order is actually being placed -- this means the system can offer the customer a very narrow time slot, while also optimizing route efficiency.

Paragon HDS integrates home delivery order management with live route optimization enabling retailers, grocery stores, and home shopping companies to improve their customer service. It helps companies manage their home delivery operations, allowing them to offer customers a choice of delivery options that are viable and cost effective. Dates and times for delivery can be offered that satisfy the customer while also eliminating gaps in schedules, which increases fleet productivity. This means fewer repeat deliveries and results in lower fuel costs and reduced emissions through efficiency gains together with a major improvement in customer service. The software also reduces the cost of offering a premium service with narrower delivery windows.

Paragon HDS takes each new home delivery request and instantly generates a choice of delivery slots that fit in with the existing route schedules. Each customer is only offered viable and cost effective delivery times, so that logistics operators retain full control of the schedule, while offering the customer an enhanced level of service. The system provides order visibility, so customers can be told an accurate estimated time of delivery, and continuously re-optimizes the schedule, as new orders are input. Paragon HDS also makes it easy to plan regular repeat deliveries with fixed frequency patterns.

Paragon HDS is a configurable modular system that can also be linked with vehicle tracking and proof of delivery systems for real time fleet and delivery management.

"The US home delivery market is prime for a solution like this right now with more and more grocery stores offering a home delivery service and customers demanding better time of delivery estimates from their home service contracts and product deliveries," said William Salter, CEO and President, Paragon Software Systems. "With Paragon HDS, home delivery companies and their customers get a win-win situation: lower cost deliveries and better service."

About Paragon Software Systems:

Paragon Software Systems, Inc., based in Dallas, Texas, is a leading provider of truck routing and scheduling software solutions. Paragon's advanced planning systems have been proven to cut transportation costs and improve efficiency across a wide range of distribution operation types and industry sectors. Paragon's North American truck routing software clients include George's Inc., AgReliant Genetics, Linde, McLane, National Food Corporation, and many others. The software is used for the daily route optimization of transportation schedules; rationalizing fixed routes; managing transportation resources; strategic logistics planning; and managing home delivery orders with dynamic routing. Paragon Software Systems, Inc. is a wholly owned subsidiary of Paragon Software Systems plc, the UK's number one provider of transportation routing and scheduling software. Paragon has over 2,300 systems installed at more than 750 client sites in 45 countries worldwide. For more information visit www.paragonrouting.com/us.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2560379

Add to Digg Bookmark with del.icio.us Add to Newsvine

For More Information, Contact:
Becky Boyd
MediaFirst PR
(770) 642-2080 x 214
Email Contact

Jane Geary
Paragon Software Systems
+44 (0) 1306 732600
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Log data provides the most granular view into what is happening across your systems, applications, and end users. Logs can show you where the issues are in real-time, and provide a historical trending view over time. Logs give you the whole picture. Logentries, a log management and analytics service built for the cloud, has announced a new integration with Slack, the team communication platform, to enable real-time system and application monitoring. Users of both services can now receive real-...
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
At 15th Cloud Expo, Shrikant Pattathil, Executive Vice President at Harbinger Systems, demos a video delivery platform that helps you do interactive videos. He discusses how Harbinger is accomplishing it in the cloud world, the problems they faced and the choices they made to get around these problems.
“Will Jaya is a direct source for server integration and storage solutions. If you are looking for any specific configurations for a project we can help you configure based on your needs and requirements," explained Netty Goya, CEO of Will Jaya, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
“DevOps is really about the business. The business is under pressure today, competitively in the marketplace to respond to the expectations of the customer. The business is driving IT and the problem is that IT isn't responding fast enough," explained Mark Levy, Senior Product Marketing Manager at Serena Software, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
“The year of the cloud – we have no idea when it's really happening but we think it's happening now. For those technology providers like Zentera that are helping enterprises move to the cloud - it's been fun to watch," noted Mike Loftus, VP Product Management and Marketing at Zentera Systems, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what th...
The Internet of Things (IoT) is rapidly in the process of breaking from its heretofore relatively obscure enterprise applications (such as plant floor control and supply chain management) and going mainstream into the consumer space. More and more creative folks are interconnecting everyday products such as household items, mobile devices, appliances and cars, and unleashing new and imaginative scenarios. We are seeing a lot of excitement around applications in home automation, personal fitness,...
Dale Kim is the Director of Industry Solutions at MapR. His background includes a variety of technical and management roles at information technology companies. While his experience includes work with relational databases, much of his career pertains to non-relational data in the areas of search, content management, and NoSQL, and includes senior roles in technical marketing, sales engineering, and support engineering. Dale holds an MBA from Santa Clara University, and a BA in Computer Science f...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
Entuity®, a provider of enterprise-class network management solutions, today announced that it solidifies its position as a market leader through global enterprise customer acquisitions and a refined channel strategy. In 2014, Entuity increased new license revenues in EMEA by over 75 percent, and LATAM by over 125 percent as customers embraced Entuity for its highly automated solution and unified architecture. Entuity’s refined channel strategy focuses on even deeper strategic alignment with ke...
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Cloud Technology Partners on Wednesday announced it has been recognized by the Modern Infrastructure Impact Awards as one of the Best Amazon Web Services (AWS) Consulting Partners. Selected by the editors of TechTarget's SearchDataCenter.com, and by votes from customers and strategic channel partners, the companies acknowledged by the Modern Infrastructure Impact Awards represent the top providers of cloud consulting services for AWS including application migration, application development, inf...
“We help people build clusters, in the classical sense of the cluster. We help people put a full stack on top of every single one of those machines. We do the full bare metal install," explained Greg Bruno, Vice President of Engineering and co-founder of StackIQ, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"Blue Box has been around for 10-11 years, and last year we launched Blue Box Cloud. We like the term 'Private Cloud as a Service' because we think that embodies what we are launching as a product - it's a managed hosted private cloud," explained Giles Frith, Vice President of Customer Operations at Blue Box, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.