SYS-CON MEDIA Authors: Charles Jolley, Trevor Parsons, David H Deans, Aria Blog, Liz McMillan

News Feed Item

McGill University Health Centre implements new vendor credentialing program

Project to improve patient privacy, security and quality standards at MUHC hospitals

MONTREAL, April 11, 2014 /PRNewswire/ - A new program aimed at improving patient safety and quality care has been launched at McGill University Health Centre (MUHC) hospitals. The program, which is being conducted in collaboration with Vendorlink.ca, is the first of its kind in a large academic Quebec hospital. The initiative will ensure that all vendors are credentialed, meeting MUHC patient safety and quality standards, and receive official photo identification (ID) at every hospital visit. The new technology has already been implemented in the operating rooms at the Montreal General Hospital, Royal Victoria Hospital, Montreal Children's Hospital and Montreal Neurological Hospital. Broader implementation across the institution is now underway.

The MUHC works with vendors from approximately 2,000 different companies, annually. Vendors can range from medical device and pharmaceutical representatives, to construction contractors, many of whom require access to sensitive areas of the hospital, such as the operating rooms and Intensive Care Units. "At the MUHC we are focused on creating and sustaining a culture of safety," says Patricia Lefebvre, Director of Quality, Patient Safety and Performance. "As vendors are an integral part of the hospital's day-to-day operations and they spend a significant amount of time in clinical areas, it is crucial that they are aware of our quality and patient safety standards to apply them at all times."

Credentials are established based on the specific needs of the departments visited by the vendor and by the type of work being conducted. Vendors collaborating in the care of a vulnerable patient will be required to understand and respect MUHC patient safety and quality care guidelines. These may involve vendors completing courses on infection control, having an up to date vaccination record, undergoing governmental privacy training, as well as attestations of background checks and proof of product competency. If vendors do not have the expected credentials, they will not receive their temporary photo ID badge when they log-in to one of the vendor kiosks now located at MUHC hospitals' entrances and will be denied access.

"Hospital vendors are essential as they support our healthcare teams with many products and services", says Donna Stanbridge, Associate Director of Nursing - Perioperative/MDR Services at the MUHC. "Wearing identification badges similar to those of our hospital staff will ensure that everyone follows the same safety regulations and standards. Patients as well as staff will know who they are interacting with, and we will have peace of mind that vendors are adequately prepared through the hospital credentialing process and that patient safety and privacy are being respected." The system will remind hospital staff of scheduled visits and inform them when the vendors arrive. Additionally, the system can communicate useful information to the vendors, such as changes in appointment times and locations, as well as hospital statutory holidays.

"During the past three years, Vendorlink.ca has worked collaboratively with MUHC to ensure that the system is truly a reflection of their patient safety and quality needs", says Michelle Floh, President and CEO of Vendorlink.ca. "We are pleased that we have been able to incorporate features and functionality into our system that reflect Quebec's unique credentialing, access and transparency needs for healthcare vendors and contractors."

The MUHC is the first hospital in Quebec to implement the Vendorlink.ca solution, which is a budget neutral solution because costs are negotiated between Vendorlink.ca and the vendors themselves. The MUHC is also collaborating with Vendorlink.ca and other hospitals on credentialing standards to ensure that the processes are standardized for vendors.

About Vendorlink.ca 
Vendorlink.ca Ltd. is a Canadian vendor management solution company that provides proprietary software for vendor registration, screening, training and monitoring. Vendorlink.ca's solutions allow hospitals to manage their policies and their procedures in a highly cost-effective manner. Though the need for credentialing is most clearly articulated within hospitals, Vendorlink.ca can and will continue to address the emerging requirements for credentialing in all relevant markets.

About the McGill University Health Centre (MUHC)
One of the world's foremost academic health centres, the MUHC offers exceptional and integrated patient-centric care, research, teaching and technology assessment. Affiliated with the Faculty of Medicine of McGill University and part of the RUIS-McGill, the MUHC has a mandate to focus on complex care and is highly committed to working with partner organizations to ensure continuum of care in its community. The partner hospitals of the MUHC—the Lachine Hospital, the Montreal Chest Institute, the Montreal General Hospital, the Montreal Neurological Hospital, the Royal Victoria Hospital and the Montreal Children's Hospital—value multidisciplinary service throughout the lifespan, innovative technologies and practices, strategic partnerships and leadership in knowledge transfer. The MUHC is currently carrying out a $2.355-billion Redevelopment Project on three sites - the Glen, the Montreal General and Lachine hospitals. The project will support environments that ensure patients and their families receive the best care possible, now and for many generations to come. The sites are also anchored in best sustainable-development practices, including LEED® and BOMA BESt guidelines.
www.muhc.ca

SOURCE MCGILL UNIVERSITY HEALTH CENTRE

Image with caption: "Vendor Management Kiosk (CNW Group/MCGILL UNIVERSITY HEALTH CENTRE)". Image available at: http://photos.newswire.ca/images/download/20140411_C9480_PHOTO_EN_39137.jpg

Image with caption: "McGill University Health Centre (CNW Group/MCGILL UNIVERSITY HEALTH CENTRE)". Image available at: http://photos.newswire.ca/images/download/20140411_C9480_PHOTO_EN_39138.jpg

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally. DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.
SYS-CON Media announced today that Sematext launched a popular blog feed on DevOps Journal with over 6,000 story reads over the weekend. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. DevOps Journal brings valuable information to DevOps professionals who are transforming the way enterprise IT is done. Sematext is a globally distributed organization that builds innovative Cloud and On Premises solutions for performance monitoring, alerting an...
ScriptRock makes GuardRail, a DevOps-ready platform for configuration monitoring. Realizing we were spending way too much time digging up, cataloguing, and tracking machine configurations, we began writing our own scripts and tools to handle what is normally an enormous chore. Then we took the concept a step further, giving it a beautiful interface and making it simple enough for our bosses to understand. We named it GuardRail after its function - to allow businesses to move fast and stay sa...
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com...
Leysin American School is an exclusive, private boarding school located in Leysin, Switzerland. Leysin selected an OpenStack-powered, private cloud as a service to manage multiple applications and provide development environments for students across the institution. Seeking to meet rigid data sovereignty and data integrity requirements while offering flexible, on-demand cloud resources to users, Leysin identified OpenStack as the clear choice to round out the school's cloud strategy. Additional...
Verizon Enterprise Solutions is simplifying the cloud-purchasing experience for its clients, with the launch of Verizon Cloud Marketplace, a key foundational component of the company's robust ecosystem of enterprise-class technologies. The online storefront will initially feature pre-built cloud-based services from AppDynamics, Hitachi Data Systems, Juniper Networks, PfSense and Tervela. Available globally to enterprises using Verizon Cloud, Verizon Cloud Marketplace provides a one-stop shop fo...
The move in recent years to cloud computing services and architectures has added significant pace to the application development and deployment environment. When enterprise IT can spin up large computing instances in just minutes, developers can also design and deploy in small time frames that were unimaginable a few years ago. The consequent move toward lean, agile, and fast development leads to the need for the development and operations sides to work very closely together. Thus, DevOps become...
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada...
SYS-CON Media announced today that Aruna Ravichandran, VP of Marketing, Application Performance Management and DevOps at CA Technologies, has joined DevOps Journal’s authors. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. DevOps Journal brings valuable information to DevOps professionals who are transforming the way enterprise IT is done. Aruna's inaugural article "Four Essential Cultural Hacks for DevOps Newbies" discusses how to demonstrate the...
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, p...
SYS-CON Events announced today that AIC, a leading provider of OEM/ODM server and storage solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. AIC is a leading provider of both standard OTS, off-the-shelf, and OEM/ODM server and storage solutions. With expert in-house design capabilities, validation, manufacturing and production, AIC's broad selection of products are highly flexible and are conf...

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's

The BPM world is going through some evolution or changes where traditional business process management solutions really have nowhere to go in terms of development of the road map. In this demo at 15th Cloud Expo, Kyle Hansen, Director of Professional Services at AgilePoint, shows AgilePoint’s unique approach to dealing with this market circumstance by developing a rapid application composition or development framework.
SYS-CON Events announced today Isomorphic Software, the global leader in high-end, web-based business applications, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Isomorphic Software is the global leader in high-end, web-based business applications. We develop, market, and support the SmartClient & Smart GWT HTML5/Ajax platform, combining the productivity and performance of traditional desktop software ...
"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.