Click here to close now.

SYS-CON MEDIA Authors: Liz McMillan, Carmen Gonzalez, Blue Box Blog, Lori MacVittie, Plutora Blog

Related Topics: Security, Java, Microservices Journal, Linux, Virtualization

Security: Blog Post

Layered Security Is Key to Avoiding Heartbleed

Why Gazzang services were not impacted by the nasty OpenSSL bug

While organizations spend the next few days and weeks patching OpenSSL vulnerabilities, the realization is setting in that we may never know the full extent of the damage caused by Heartbleed.

Although Heartbleed was only announced in early April, it has actually been present in OpenSSL versions dating back to March 2012. This means hackers have had ample time to steal certificates and other sensitive information. Making matters worse, it's nearly impossible for companies to know whether their web communications have indeed been compromised.

What exactly is being exposed?

When exploited by a hack, Heartbeat (the name of the transport layer security extension where the bug was found) dumps whatever data might reside in the memory of client/server communications in small 64k chunks. Normally this traffic is encrypted, but the bug actually compromises the secret keys, usernames and passwords that protect this data. Leaked keys can lead to insecure web certificates, which could indirectly lead an attacker to usernames and passwords, payment card details, cookies -- essentially any information submitted by other users of the service.

Should I worry about my Gazzang zNcrypt keys being exposed?

No. Gazzang zNcrypt keys are encrypted client-side, so a compromise of the zTrustee server using Heartbleed would never expose any zNcrypt keys. Furthermore, while we use SSL for data-in-transit encryption, the payload of data between client nodes and zTrustee is encrypted with strong crypto libraries like GPG underneath OpenSSL. So we're doubling up the encryption, just for instances like this.

Like many other websites, we have already patched our zTrustee SaaS servers for the Heartbleed vulnerability. We also encourage customers who haven't already done so to upgrade to the latest operating system version and deploy those OS patches as well.

How can I protect my organization against future threats like Heartbleed?

One of the reasons this bug is so widespread is because it exploited a vulnerability in the popular and highly regarded OpenSSL crypto library. In other words, it went after the very service layer that untold numbers of companies use to protect against hackers. Where many of these companies went wrong is they relied on that single layer of security to protect against a network attack.

Multi-factor authentication, which requires a second piece of information to allow access to an account, is one way users can protect email access and other sensitive account information. So in addition to upgrading, patching and maintaining the latest versions of your OS and software, another way to protect your company's data is to deploy multiple layers of cryptography.

I mentioned earlier that we use GPG in addition to SSL for data-in-transit encryption. As another example, our customers use Gazzang zNcrypt to encrypt their data and protect that data by disallowing unauthorized people and processes to access it. The encryption key is then encrypted itself and stored in the zTrustee key manager (along with the master). The data owner can then set a broad range of configurable policies governing who or what can access those keys.

The important thing to remember is that security needs to be applied in layers, and a single layer is never enough. A useful tool to check your SaaS vendors' security is Qualsys SSL Labs test.

What can I do as a consumer?

To start, here are a couple of lists spotlighting companies that use the TLS Heartbeat extension. The best advice is to change your password if a service you use is listed as vulnerable.

More Stories By David Tishgart

After spending years at large corporations including Dell, AMD and BMC, David Tishgart joined the startup ranks leading product marketing for Gazzang. Focused on security for big data, he helps communicate the benefits and challenges that big data can present, offering practical solutions. When not ranting about encryption and key management, you can find David clamoring for a big data application that can fine tune his fantasy football team.

Latest Stories
A new definition of Big Data & the practical applications of the defined components & associated technical architecture models This presentation introduces a new definition of Big Data, along with the practical applications of the defined components and associated technical architecture models. In his session at Big Data Expo, Tony Shan will start with looking into the concept of Big Data and tracing back the first definition by Doug Laney, and then he will dive deep into the description of 3V...
As cloud gives an opportunity to businesses to buy services externally – how is cloud impacting your customers? In his General Session at 15th Cloud Expo, Fabio Gori, Director of Worldwide Cloud Marketing at Cisco, provided answers to big questions: Do you see hybrid cloud as where the world is going? What benefits does it bring? And how does Cisco connect all of these clouds? He also discussed Intercloud and Cisco’s investment on it.
SYS-CON Events announced today that B2Cloud, a provider of enterprise resource planning software, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. B2cloud develops the software you need. They have the ideal tools to help you work with your clients. B2Cloud’s main solutions include AGIS – ERP, CLOHC, AGIS – Invoice, and IZUM
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch ...
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY., and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides private all-in-one social intranets allowing workers to securely collaborate from anywhere in the world and from any device. Social, mobile, and eas...
There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immed...
The world's leading Cloud event, Cloud Expo has launched Microservices Journal on the SYS-CON.com portal, featuring over 19,000 original articles, news stories, features, and blog entries. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. Microservices Journal offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Follow new article posts on T...
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, a...
There are 182 billion emails sent every day, generating a lot of data about how recipients and ISPs respond. Many marketers take a more-is-better approach to stats, preferring to have the ability to slice and dice their email lists based numerous arbitrary stats. However, fundamentally what really matters is whether or not sending an email to a particular recipient will generate value. Data Scientists can design high-level insights such as engagement prediction models and content clusters that a...
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover ...
SYS-CON Events announced today the IoT Bootcamp – Jumpstart Your IoT Strategy, being held June 9–10, 2015, in conjunction with 16th Cloud Expo and Internet of @ThingsExpo at the Javits Center in New York City. This is your chance to jumpstart your IoT strategy. Combined with real-world scenarios and use cases, the IoT Bootcamp is not just based on presentations but includes hands-on demos and walkthroughs. We will introduce you to a variety of Do-It-Yourself IoT platforms including Arduino, Ras...
Database apps on mobile devices shouldn't stop working when there's limited or no network connectivity. In his session at 16th Cloud Expo, Bradley Holt, a Developer Advocate for IBM Cloudant, will discuss how to bring data stored in a cloud database to the edge of the network (and back again), whenever an Internet connection is available. He will demonstrate techniques for replicating cloud databases with mobile devices in order to build offline-enabled mobile apps that can provide a better,...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
This talk focuses on the application of DevOps fundamentals to include network infrastructure. It draws from real deployment case studies on the extension of today's paradigms to address the challenges of the network infrastructures' ability to seamlessly and cohesively integrate into agile workflows. In this session at DevOps Summit, Arista Networks will focus on configuration management using automation with a nod to future work necessary to include telemetry and ephemeral state information....