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SYS-CON MEDIA Authors: Liz McMillan, Elizabeth White, Lori MacVittie, Carmen Gonzalez, Srinivasan Sundara Rajan

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TXU Energy Expands Home Warranty Services, Reminds Texans About Lightning Risks to Appliances, Electronics

Texas has had more lightning strikes in recent years than any of the other contiguous states, zapping countless home appliances and electronics. Thanks to TXU Energy, tens of thousands of Texans are protecting their budgets from unexpected repair or replacement costs associated with power surges.

Protection against power surges – caused by lightning or other factors – was one of the first home warranty plans TXU Energy began offering in late 2012. Today, the company announced that it has expanded home warranty options, adding protection for the whole home.

With TXU Energy MyHome ProtectSM, residential customers get worry-free repairs or replacement for such things as their water heaters, plumbing systems, ovens, electrical systems, washers and dryers, dishwashers, refrigerators, microwaves, central air conditioning and heating systems, faucets and plumbing stoppages.

“More Texans trust TXU Energy to meet their retail electricity needs than any other provider,” said Jennifer Pulliam, director of products and innovation for TXU Energy. “We’re honored to have that trust and we are happy to provide additional services to help Texans protect the appliances and mechanical systems that we power every day.”

TXU Energy MyHome Protect offers up to $100,000 in coverage each year with a flat $60 deductible per claim and no limit on the number of service claims per year. Covered systems and appliances that are working at the time a customer signs up will be repaired or replaced regardless of how old they are at the time of a covered service need. The plan also provides discounts for services that are not covered, as well as discounts for new appliances and systems.

Cross Country Home Services, a national leader in the industry, administers TXU Energy’s home warranty plans. Like TXU Energy, Cross Country Home Services maintains an A+ rating with the Better Business Bureau and is focused on providing peace of mind for homeowners.

In addition to whole home and surge protection, TXU Energy offers plans focused on air conditioning and heating units.

“Every customer has different needs,” Pulliam said. “That’s why we offer a variety of electricity plans and that’s why we have a range of home warranty options.”

About TXU Energy

TXU Energy is a market-leading competitive retail electricity provider, powering the lives of more Texans than any other retailer. TXU Energy offers a variety of innovative products and solutions, allowing both its residential and business customers to choose options that best meet their needs, including exceptional customer service, competitively priced electricity service plans, innovative energy efficiency options, renewable energy programs and other electricity-related products and services. Visit txu.com for more information about TXU Energy. REP #10004

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