Click here to close now.

SYS-CON MEDIA Authors: Pat Romanski, Rex Morrow, Datical, Liz McMillan, John Wetherill, Ruxit Blog

News Feed Item

Vitals Defines Three Distinct Patient Personalities

A national survey released today by Vitals found that, when it comes to the type of relationship people have with their doctors, there are three distinct patient personalities, each with their own unique set of qualities.

The stakes for people finding satisfaction in their doctor-patient relationship are high. Studies in the past have confirmed that patients who trust their doctor are more likely to comply with medical advice and prescribed regimes and, as a result, be healthier.

“A healthy doctor-patient relationship depends on finding a physician who you trust and feel most comfortable with,” said Mitch Rothschild, CEO of Vitals. “Your doctor should sync with your own personality. Each person is unique and comes with different expectations for their doctor-patient relationship and with how they manage their personal health.”

Among some of the most astonishing findings, the study indicated that 56 percent of people spend several days researching the right doctor. The top reasons people cited as grounds to “break up” with their doctor were if the office stopped taking their insurance (40 percent), if they disagreed with a diagnosis (21 percent) or if the practice moved to a new location that was an extra 20 minute drive (17 percent).

There were also some stark differences in how men and women shopped for doctors. Women were more likely to look at doctor reviews and change doctors every few years. In contrast, nearly 60 percent of men said they never switch physicians. And surprisingly, men had a stronger preference for a physician of their own gender than women did. Seventy-four percent of men said they prefer a male physician, whereas only 67 percent of women said they prefer a woman doctor.

On the topic of gender, it was notable that the majority of adults aged 65+ preferred a male doctor (57 percent), but with adults under 25-years-old, the preferred gender is definitively female (63 percent).

The study revealed three specific archetypes for patients:

THE UBER

The Uber is the patient who self-advocates for herself and her family. Finding the right doctor is a full-out search. They will whittle down a list and then conduct interviews with physicians to find a favorite. Yet, because The Uber values a doctor with the highest academic credentials over those who they personally connect with, the doctor-patient relationship is all business. This patient treats the doctor as an employee, keeping them on speed dial. No medical issue is too small to call. In fact, you wouldn’t want your appointment scheduled after this patient. The Uber often comes prepared with a binder full of concerns that they plan to discuss with the doctor.

THE OUTSOURCER

The Outsourcer is the patient that lets the doctor’s expertise shine. They’re content to just follow doctor’s orders and recommendations – no questions asked. Sure, others may describe The Outsourcer as a non-alarmist, but he’s just busy with other things. They are more than happy to let their Uber friends and relatives spend the time to do the research, and then The Outsourcer can benefit from the results. They’re most likely to have children and avoid social media networks. As a result, they’re not likely to turn to online doctor reviews or do more than one hour of research when it comes to looking for a new doctor. But there’s not often the need: The Outsourcer is most likely to be happy with their doctor-patient relationship.

Best TV Doctor Match:

THE NURTURER

The Nurturer is a social creature who tends to take things under review with her network. These patients are more likely to rely on friends and family for advice on doctor recommendations, as well as movie and restaurant suggestions. Their doctor is a part of their extended network. They feel most comfortable collaborating with a physician on a diagnosis. While The Nurturer prefers to connect face-to-face with peers, they are also more likely to check Facebook several times per day to stay in the loop with their circle of friends and actively participate on other social network sites like Pinterest and Google+.

METHODOLOGY

This survey was conducted online within the United States by Vitals from Nov-Dec, 2013 and included results from 2,421 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.

ABOUT VITALS

Vitals aims to make better health possible. We are a leader in providing online tools that enable healthcare consumers to make informed decisions about both the quality and cost of their medical care. Through health plans, hospitals and our leading consumer websites, Vitals helps more than 150 million people each year access information for better, more affordable care. The Vitals Index is an ongoing report about the state of doctor-patient relationships based on proprietary data and surveys.

Learn more at vitals.com, or follow us on Facebook or Twitter.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable o...
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"SAP had made a big transition into the cloud as we believe it has significant value for our customers, drives innovation and is easy to consume. When you look at the SAP portfolio, SAP HANA is the underlying platform and it powers all of our platforms and all of our analytics," explained Thorsten Leiduck, VP ISVs & Digital Commerce at SAP, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
IBM has acquired Blue Box Group, Inc., a managed private cloud provider built on OpenStack. Customers benefit from the ability to more easily deploy workloads across hybrid cloud environments. Financial details were not disclosed. Enterprises are seeking ways to embrace all types of cloud to address a wide range of workloads. Today's announcement reinforces IBM's commitment to deliver flexible cloud computing models that make it easier for customers to move to data and applications across cloud...
ProfitBricks has an early preview of its new Docker hosting platform. The ProfitBricks Docker platform enables its customers to build fully-portable applications within the ProfitBricks cloud. Unlike other Docker platforms, ProfitBricks’ Docker provides developers and system administrators with a platform with dedicated resources that autoscales the Docker hosts. Early access customers will be able to utilize up to 2,500 CPU core hours as part of ProfitBricks’ early access Docker preview.
The WebRTC Meetup, where WebRTC enthusiasts exchange ideas, is being held on Wednesday, June 10, from 7 pm – 9 pm at the 4th WebRTC Summit, June 9-11, 2015, at the Javits Center in New York City, NY. The WebRTC Meetup is being hosted by the New York WebRTC Developer Group. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 4th WebRTC Summit continues our tradition of delivering the late...
“The year of the cloud – we have no idea when it's really happening but we think it's happening now. For those technology providers like Zentera that are helping enterprises move to the cloud - it's been fun to watch," noted Mike Loftus, VP Product Management and Marketing at Zentera Systems, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"Blue Box has been around for 10-11 years, and last year we launched Blue Box Cloud. We like the term 'Private Cloud as a Service' because we think that embodies what we are launching as a product - it's a managed hosted private cloud," explained Giles Frith, Vice President of Customer Operations at Blue Box, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
It’s no news that microservices are one of the top trends, if not the top trend, in application architectures today. Take large monolithic applications which are brittle and difficult to change and break them into smaller manageable pieces to provide flexibility in deployment models, facilitating agile release and development to meet today’s rapidly shifting digital businesses. Unfortunately, with this change, application and infrastructure management is more complex due to size and technology c...
We’re entering a new era of computing technology that many are calling the Internet of Things (IoT). Machine to machine, machine to infrastructure, machine to environment, the Internet of Everything, the Internet of Intelligent Things, intelligent systems – call it what you want, but it’s happening, and its potential is huge. IoT is comprised of smart machines interacting and communicating with other machines, objects, environments and infrastructures. As a result, huge volumes of data are bein...
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, will investigate three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
There will be 150 billion connected devices by 2020. New digital businesses have already disrupted value chains across every industry. APIs are at the center of the digital business. You need to understand what assets you have that can be exposed digitally, what their digital value chain is, and how to create an effective business model around that value chain to compete in this economy. No enterprise can be complacent and not engage in the digital economy. Learn how to be the disruptor and not ...
SYS-CON Events announced today that the "First Containers & Microservices Conference" will take place June 9-11, 2015, at the Javits Center in New York City. The “Second Containers & Microservices Conference” will take place November 3-5, 2015, at Santa Clara Convention Center, Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
"NuoDB is a transactionally consistent SQL database that does scale out, that does all the things you want in a cloud. If you want more transactional throughput, if you want higher availability if you want to run in multiple data centers this is a technology that can scale and still provide a single logical consistent database," explained Seth Proctor, CTO of NuoDB, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Thanks to widespread Internet adoption and more than 10 billion connected devices around the world, companies became more excited than ever about the Internet of Things in 2014. Add in the hype around Google Glass and the Nest Thermostat, and nearly every business, including those from traditionally low-tech industries, wanted in. But despite the buzz, some very real business questions emerged – mainly, not if a device can be connected, or even when, but why? Why does connecting to the cloud cre...