|By Business Wire||
|April 21, 2014 12:10 PM EDT||
STARTEK announced today that TMC, a global, integrated media company, has named STARTEK as a recipient of a 2014 CRM Excellence Award, presented by CUSTOMER magazine. CUSTOMER has been the premier publication in the CRM, contact center and teleservices industries since 1982.
The award was presented for Best Use of Multiple Channel Support – A STARTEK and Gogo Partnership
“The 15th Annual CRM Excellence Awards has recognized STARTEK for being a true CRM partner to its customers and clients,” said Rich Tehrani, TMC’s CEO and Group Editor-in-Chief.
“STARTEK has demonstrated to the editors of CUSTOMER magazine that their multiple channel customer support solution for Gogo has improved the processes of their clients’ businesses by streamlining and facilitating the flow of information,” added Tehrani.
Based on hard data, the CRM Excellence Awards rely on facts and statistics demonstrating the improvements that the winner’s product has made in a client’s business. Winners were chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer.
The 2014 CRM Excellence Award winners can be found in the May issue of CUSTOMER magazine.
For more information, please visit www.tmcnet.com.
STARTEK (NYSE: SRT) is a business process outsourcing and IT-enabled service company with over 11,000 employees we call Brand Warriors. Our mission is to enable and empower our Brand Warriors to promote our clients’ brands every day which brings value not only to our clients but also to our stakeholders. We serve a variety of industries including: financial, communications and media, technology, retail and a rapidly expanding STARTEK Health division. STARTEK currently supports customers through all contact channels by providing a comprehensive suite of BPO capabilities STARTEK is headquartered in Denver, Colorado and has contact centers strategically located around the world to offer the best solution to meet client demand. Additional information is available at www.startek.com.
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading B2B communications event, as well as industry events: 3D Printing Conference & Expo; Asterisk World; AstriCon; (CVx) ChannelVision Expo; Cloud4SMB Expo; DevCon5 - HTML5 & Mobile App Developers Conference; M2M Evolution Conference & Expo; Mobile Commerce Zone Conference & Expo; SecureIT; StartupCamp; Super Wi-Fi Summit; SIP Trunking-Unified Communications Seminars; Wearable Tech Conference & Expo; WebRTC Conference & Expo; and more. Visit TMC Events for additional information.
For more information on TMC, visit www.tmcnet.com.