|By Shelly Palmer||
|April 27, 2014 09:50 PM EDT||
Apple has launched a new program to help iPhone 5 owners affected by a fault that may render their sleep/wake button ineffective or unresponsive. The problem affects what Apple calls “a small percentage” of iPhone 5s made from March 2013 on, Apple says, and you can find out if yours qualifies and apply for the replacement hardware by inputting your iPhone’s serial number at the support site created by Apple specifically for this program. Apple asks that users check their device on the site if their sleep/wake button has stopped working completely, or works inconsistently. If you qualify, you’ll then be able to get your device repaired, either in person at an Apple Store or authorized service provider, or by sending your iPhone in for treatment via mail.