|By Business Wire||
|April 30, 2014 01:31 PM EDT||
What: Get Satisfaction Showcases its Online Community for SugarCRM’s Customers
Where: SugarCon 2014, Hilton San Francisco Union Square, Booth #23
When: Wednesday, April 30, 2014
Get Satisfaction and DRI are at SugarCon 2014 this week to demonstrate the value of online communities for SugarCRM customers and partners. Get Satisfaction communities capture valuable customer engagement and insights via a user-friendly platform for online conversations. By integrating Get Satisfaction customer community with SugarCRM, customers can enable modern support experiences, faster sales cycles, crowd-sourced innovation, and differentiated brand experiences.
The Get Satisfaction + SugarCRM integration solution was developed by DRI, a leading value-added reseller (VAR) and SugarCRM Three Star Partner. This solution offers turnkey business process integration between SugarCRM and the Get Satisfaction online customer community platform.
“Companies need to evolve to support the way their customers want to engage in today’s digital world,” said Get Satisfaction President and CEO Rahul Sachdev. “Get Satisfaction helps bold and forward thinking companies to connect with their customers to foster relationships that unlock new value for both sides.”
“Both Get Satisfaction and SugarCRM are focused on helping companies deliver the best possible experiences for their customers,” said Mitch Lieberman, Managing Partner, DRI. “By using the Get Satisfaction + SugarCRM integration solution, companies can scale their support organizations more efficiently while building stronger customer relationships that contribute to revenue growth.”
On May 14 at 8am PDT, Get Satisfaction is hosting a webinar to outline how SugarCRM customers can leverage customer communities. The webinar is open to the press and other interested parties. Register here: https://getsatisfaction.com/corp/lp/webinars/a-best-in-class-community-platform-for-sugarcrm/
Learn more at SugarCON 2014: Visit Get Satisfaction and DRI at Booth #23.