SYS-CON MEDIA Authors: Elizabeth White, Peter Silva, Liz McMillan, Yeshim Deniz, Pat Romanski

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Liberty Insurance Receives OutSystems Innovation Award for Insurance Collaboration Platform

OutSystems, the open application platform provider, has announced that an IT project developed by Liberty Seguros, a Liberty Mutual subsidiary, has received an OutSystems Innovation Award. This award recognises individuals and organisations that are using OutSystems Platform to make IT dramatically more proactive, productive and essential in creating business value and driving innovation.

Liberty has been recognised for Liberty Connect, a custom-built insurance portal that supports over 4000 internal and external users, streamlines collaboration, and integrates with several systems of record. At Liberty, IT and business users have demonstrated an outstanding partnership, helping IT address new business needs and adapt new requirements in very aggressive timeframes.

“Liberty Seguros is honoured to receive an OutSystems Innovation Award,” said Eduardo Romano, CIO for Liberty Seguros. “We rely on OutSystems Platform for all custom application development and delivery, especially for systems of engagement and mobile applications. With tight collaboration between our departments and OutSystems Platform, we are able to deliver customer-friendly solutions that keep pace with our business needs.”

Liberty had an ambitious vision to connect every single department and external partner through an end-to-end solution that placed the customer at the core of operations and analytics. The single information system would allow every area of the company, including external partners, to interact in real time, and that has made it possible for Liberty to run its business effectively while providing outstanding customer-centric services. Achieving this goal was an enormous task given that:

• Liberty had inherited systems and applications from a previous merger and acquisition.

• IT had to comply with the procedures and standards of Liberty Mutual headquarters.

• The business strategy required extending core processes to agents.

• IT wanted to support tactical business needs through the creation of departmental micro applications.

“Liberty is a great example of how business and IT can unite to deliver truly innovative solutions utilising OutSystems Platform,” said David Holmes, vice president of marketing for OutSystems. “Liberty Connect was initially developed and deployed in three months by a team of three developers, and it has successfully supported their business for many years. With OutSystems Platform, Liberty IT provides an outstanding level of responsiveness, reacting to business requests within a week.”

-Ends-

About OutSystems - OutSystems provides the only open, high-productivity application platform (PaaS) that makes it easy to create, deploy and manage enterprise mobile and web applications - helping IT deliver innovative business solutions fast. OutSystems Platform enables rapid delivery of beautiful applications for all devices and empowers IT to attack changing business requirements. The Platform is available as a public cloud, private cloud and on-premises solution. Hundreds of companies in 24 countries across 22 industries use OutSystems Platform to create and deliver custom, mission critical applications. For more information visit us at www.outsystems.com or follow us on Twitter @OutSystems.

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