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Everbridge Launches Spring Release of Unified Critical Communication Suite

Everbridge has unveiled the innovative new Spring Release (2014) of its market-leading Unified Critical Communication Suite. The Suite is now enhanced with sleek mobile design and functionality, significant infrastructure expansion for unmatched performance, and new solutions for IT alerting and situational intelligence. The launch reflects Everbridge’s commitment to product innovation – providing customers with the most comprehensive, intuitive, and flexible critical communication solution on the market.

Due to heightened organizational and executive-level awareness of effective communications during both emergency and operational incidents, businesses increasingly deploy Everbridge’s Unified Critical Communication Suite. Everbridge serves customers across diverse industries, including corporations, state and local government, healthcare, financial services and higher education, by integrating GIS targeting, advanced mobility, two-way communication and automated weather, threat and social alerts. The Spring Release improves these functions, offering the richest set of GIS-based targeting and visualization capabilities and matching them with the performance, infrastructure and scalability needed to support the world’s largest critical communications and emergency notification implementations.

“The Spring Release offers a host of new offerings – including enhanced situational intelligence and a new alerting and escalation solution for IT operations teams,” said Imad Mouline, CTO, Everbridge. “Above all else, we have invested significantly in our infrastructure and developed the most enterprise-grade solution on the market. Our customers will note immediate, unparalleled performance, ensuring effective critical communications on a global scale.”

Additional upgrades to the Spring Release include:

  • Everbridge IT Alerting: Forget the days of ignored alerts, rotating pagers, manually organized conference calls and other fire drills during IT service outages. Everbridge’s IT Alerting solution is designed to resolve IT system issues faster than ever before, reducing mistakes and maximizing IT system uptime. The solution automatically alerts the right IT personnel, escalating as necessary, to ensure that the right experts are engaged as quickly as possible during a service outage.
  • Interactive Visibility: Threat View Powered by NC4: The recently unveiled Interactive Visibility: Threat View combines the world-class risk assessment intelligence of NC4 Risk Center™ with Everbridge’s Unified Critical Communication Suite and global reach, empowering organizations to respond to risks and improve resiliency. Users can develop a rules-based approach to threat intelligence, establishing alerts based on proximity, severity, and type, and then quickly communicating with potentially impacted contacts using map-based targeting.
  • Mobile Enhancements: Both Mobile Manager™ and Mobile Member™ now feature a slick, modern look and feel. In addition, Mobile Member users now have access to several customization options to trigger notifications and alerts based on keywords and other thresholds. The Mobile Member registration process has also been simplified so that users never have to leave their smartphone to sign up for Everbridge Mobile alerts.
  • Enterprise Ready: The Spring Release features a significant investment in Everbridge’s infrastructure, enhancing performance and resiliency.

“There is a significant benefit to deploying a single, comprehensive portal that allows us to communicate both internally to our global employee base, and externally to our customers and partners,” said Michael Hamstra, Director of Marketing, AppRiver. “Everbridge provides us with one Unified Critical Communication Suite to manage contact groups and isolate who we want to communicate with in an efficient, quick manner. We look forward to continuing to leverage this solution for our critical communications and notifications.”

For more information, please visit: http://www.everbridge.com/solutions/.

About Everbridge

Everbridge provides a unified critical communication suite that helps clients be better prepared, make better decisions, and respond quickly and confidently during disruptive events. When an incident happens, whether it’s a natural disaster or an IT service outage, we automate communications to ensure that the right messages get to the right people at the right time. Widely recognized by analysts as the market leader, Everbridge solutions are trusted by clients in all major industries and government sectors to connect with over 50 million people around the world. For more information about Everbridge, visit www.everbridge.com, read the company blog, http://www.everbridge.com/blog, and follow on Twitter and Facebook.

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