SYS-CON MEDIA Authors: Pat Romanski, Sean Houghton, Glenn Rossman, Ignacio M. Llorente, Xenia von Wedel

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Coveo and Klever Announce Partnership at Technology Services World 2014 Best Practices Conference

Partnership brings together industry-leading knowledge management consulting, training and best practices, with best-in-class search & relevance technology

SANTA CLARA, CALIFORNIA -- (Marketwired) -- 05/07/14 -- Coveo, provider of the world's most comprehensive suite of search & relevance solutions, and Klever, the next-generation knowledge management (KM) online, virtual and in-person services company, today announced a strategic partnership, during this week's TSW 2014 Best Practices event in Santa Clara, CA.

Coveo and Klever announced that they will work together to offer a comprehensive, "insight-to-execution" range of KM diagnostics, training, and consulting services, alongside Coveo's leading suite of search & relevance technology solutions, for organizations seeking to architect innovative and efficient knowledge management programs. In support of Coveo's mission to provide customers with search & relevance solutions that dramatically and positively impact business performance, Klever will offer tailored consulting services and training to strategic Coveo customers.

Additionally, Coveo technology will be deployed within the Klever community, an online hub of resources and topical discussions for KM professionals to exchange ideas, problem-solve and connect with fellow members and KM consultants. Coveo technology will enable Klever Community members to intuitively explore and access the best practices and community advice relevant to their own context and level of KM maturity.

Related Quotes:

Diane Berry, Chief Knowledge Evangelist, Coveo: "We are very happy to be working with Phil Verghis and his talented team at Klever. This next-generation consulting, training and best practices community simplifies knowledge management practices, making them easily understood and adopted by all employees within an organization. We are looking forward to helping to expand the fast-growing Klever community and make the tremendous and diverse knowledge being developed within it available when and how members need it."

Phil Verghis, Co-Founder and CEO, Klever: "We are very happy to be working with the best-in-class enterprise search organization, Coveo, to further enhance the value of knowledge management for our clients. The benefits of the Coveo platform are very complementary to our offerings as we work to help our clients better capture, manage and re-use their knowledge."

About Coveo

Coveo makes companies and websites more relevant and responsive by providing technology that delivers in real time the most relevant, context-aware information for every employee, every customer, and every website visitor.

Coveo's technology has been recognized as the most complete, end-to-end search & relevance platform available today. Coveo takes search to a new, more relevant level by securely connecting with and harnessing an organization's big, fragmented data from any combination of cloud, social, and on-premise systems. The Coveo Advanced Relevance Engine injects the most relevant knowledge into the context of every user, focusing on three business areas to:


--  Radically boost knowledge management initiatives by making an
    organization's collective knowledge easily accessible & relevant, so
    that all employees can take the best actions;
--  Inject more relevant knowledge into customer service and sales
    interactions; and
--  Personalize online customer experiences within high-end websites and
    communities.

Coveo is a strategic partner of several leading software companies such as Salesforce.com and Sitecore, and has been recognized as a visionary by Gartner in its 2013 Magic Quadrant. Among Coveo customers are leading organizations such as Lockheed Martin, Rally Software, and Sungard, among many others. For more information, visit www.coveo.com, follow us on the Coveo blog, LinkedIn, Twitter, and YouTube.

About Klever

Klever helps organizations around the world leverage their most valuable asset: their knowledge. We offer diagnostic and actions plans to help you get started and help you drive increased productivity through targeted use of cutting-edge knowledge management methodologies. We take the complexity out of knowledge sharing and offer a variety of training to get you and your team the experience and information to support your training needs. Our online community of experts and peers provides an online resource to exchange ideas, work through challenges and tap into our ever-expanding resource of open-source information related to knowledge sharing.

For more information please visit us at www.getklever.com and follow us on LinkedIn, Facebook & Twitter.

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