|By Business Wire||
|May 8, 2014 06:37 AM EDT||
Research and Markets (http://www.researchandmarkets.com/research/ctr4sc/global) has announced the addition of the "Global Intelligent Virtual Assistant Market 2014-2018" report to their offering.
The Global IVA market will grow at a CAGR of 39.32 percent over the period 2013-2018
An IVA is a customized automated digital character, such as an avatar or a 3D animated persona, which provides information and service assistance to customers. An IVA provides assistance on wide range of topics such as company details including financial and investor-related details, product portfolios, and technology-related information. They provide better customer engagement when compared to customer executives. Enterprises can use IVAs to reduce investment in developing multiple customer contact centers because IVAs offer maximum revenue for minimum resources.
- Need to Automate Knowledge Management.
- Difficulty in Integrating Knowledge Bases of IVAs and Enterprises.
- Growing Demand for Cloud-based IVAs.
Key Questions Answered in this Report
- What will the market size be in 2018 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?
- Creative Virtual Ltd.
- eGain Corp.
- IntelliResponse Systems Inc.
- Next IT Corp.
- Nuance Communications Inc.
Other Prominent Vendors
- Eidoserve Inc.
- Inbenta Technologies Inc.
- Indisys Technology Group Corp
- Speak Toit
- Stanush Technologies
- Synthetix Ltd.
- The Selfservice Co.
- Vi-Clone Corp.
- Virtual Zone Ltd.
Key Topics Covered:
- Executive Summary
- List of Abbreviations
- Scope of the Report
- Market Research Methodology
- Market Landscape
- Market Segmentation by End-users
- Geographical Segmentation
- Global Intelligent Virtual Assistant MarketBuying Criteria
- Market Growth Drivers
- Drivers and their Impact
- Market Challenges
- Impact of Drivers and Challenges
- Market Trends
- Trends and their Impact
- Vendor Landscape
- Key Vendor Analysis
For more information visit http://www.researchandmarkets.com/research/ctr4sc/global