|By Business Wire||
|May 12, 2014 01:06 PM EDT||
Market research firm Infonetics Research released excerpts from its 2014 North America Business VoIP Service Scorecard, which analyzes and ranks the top providers in the hosted unified communications (UC) and IP connectivity service markets.
“Always near the top of our hosted VoIP scorecard, 8x8 broke through this year to take the number-1 spot decisively by building on a solid financial position and continued focus on service enhancements and geographic expansion,” reports Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research. “While 8x8 still serves predominantly small companies, it’s finding more and more success with larger businesses.”
Myers continues: “Meanwhile, Verizon is the market leader for IP connectivity for a sixth consecutive year, followed closely by XO. These two are mainstays in this market, leading in service development and customer adoption.”
BUSINESS VOIP SCORECARD HIGHLIGHTS
The top hosted VoIP providers in North America are 8x8, West IP
Communications, Comcast, and Verizon
- West leaped from 4th place in last year’s scorecard to the number-2 position this year, resulting from strong demand for its Cisco-based solution
The competitive landscape for hosted VoIP services continues to be
impacted by the traditional UC vendors, leading to fragmentation
- Mitel debuted in this year’s scorecard, due in part to its merger with Aastra
- Verizon, XO, AT&T, and Windstream are the leading IP connectivity providers in North America
- The IP connectivity market is driven by SIP trunking and led by a handful of strong providers followed by a large number of companies competing in a market where differentiation is difficult
ABOUT INFONETICS’ BUSINESS VOIP SCORECARD
Infonetics’ annual North America business VoIP services scorecard identifies service providers currently leading the hosted VoIP/UC and IP connectivity markets and those best positioned to succeed long term. The matrix rankings are based on criteria such as installed base of lines or seats, financial stability, market strategy, service capabilities, and support options. Service providers ranked include 8x8, AT&T, Bandwidth, Broadview Networks, CenturyLink, Comcast, Fusion, Intelepeer, Level 3, Mitel, RingCentral, Sprint, Star2Star, Thinking Phone Networks, Verizon, Vonage, West IP Communications, Windstream, and XO. To buy the report, contact Infonetics: http://www.infonetics.com/contact.asp.
RELATED REPORT EXCERPTS
- Infonetics’ May VoIP, Video, and UC research brief: http://bit.ly/1j1lGr6
- VoIP and unified communications services to grow to $88 billion market by 2018
- Videoconferencing and telepresence equipment market up 5%
- Videoconferencing and collaboration show strongest growth among UC apps
- Enterprise SBC market grew 42% in 2013
- Acquisitions shake up telephony market; UC revenue climbs 31% in 2013
RECENT AND UPCOMING MARKET FORECASTS AND SURVEYS
- White Paper: How Much Will Cloud Unified Communications Cost? Responses to Two RFPs
- Analyst Note: Diversity in Cloud UC Models (Mar.)
- Enterprise Unified Communications and Voice Equipment (May)
- Enterprise Session Border Controllers (June)
- Enterprise Telepresence and Video Conferencing Equipment (June)
- The Role of Service Delivery Platforms in M2M and IoT (May 20: Attend)
- How to Get the Best Out of DAS, LTE, Small Cells, and WiFi (June 5: Attend)
- Diameter Signaling Control for LTE Networks (June 12: Learn More)
- Deploying IMS in the Cloud with NFV (View on-demand)
- Security at the Speed of VoLTE (View on-demand)
- NFV: The Nitty Gritty (View on-demand)
TO BUY REPORTS, CONTACT:
N. America (West), Asia Pacific: Larry Howard, [email protected], +1 408-583-3335
N. America (East, Midwest), L. America: Scott Coyne, [email protected], +1 408-583-3395
EMEA, India, Singapore: George Stojsavljevic, [email protected], +44 755-488-1623
Japan, South Korea, China, Taiwan: http://www.infonetics.com/contact.asp
Infonetics Research (www.infonetics.com) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete effectively. View Infonetics’ About Us slides at http://bit.ly/QUrbrV.
“This win means a great deal to us because it is decided by the readers – the people who understand how use of our technology enables new insights that drive the business,” said Matt Davies, senior director, EMEA marketing, Splunk. “Splunk Enterprise enables organizations to improve service levels, reduce operations costs, mitigate security risks, enhance DevOps collaboration, create new product and service offerings and obtain deeper insight into customer behavior. Being named Best Business App...
Jan. 25, 2015 10:30 AM EST Reads: 1,669
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core...
Jan. 25, 2015 10:30 AM EST Reads: 2,160
Cloud services are the newest tool in the arsenal of IT products in the market today. These cloud services integrate process and tools. In order to use these products effectively, organizations must have a good understanding of themselves and their business requirements. In his session at 15th Cloud Expo, Brian Lewis, Principal Architect at Verizon Cloud, outlined key areas of organizational focus, and how to formalize an actionable plan when migrating applications and internal services to the ...
Jan. 25, 2015 10:15 AM EST Reads: 1,979
"SOASTA built the concept of cloud testing in 2008. It's grown from rather meager beginnings to where now we are provisioning hundreds of thousands of servers on a daily basis on behalf of customers around the world to test their applications," explained Tom Lounibos, CEO of SOASTA, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 25, 2015 10:15 AM EST Reads: 2,036
SYS-CON Media announced today that PagerDuty has launched a popular blog feed on DevOps Journal. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. DevOps Journal brings valuable information to DevOps professionals who are transforming the way enterprise IT is done.
Jan. 25, 2015 10:00 AM EST Reads: 1,277
“We are a managed services company. We have taken the key aspects of the cloud and the purposed data center and merged the two together and launched the Purposed Cloud about 18–24 months ago," explained Chetan Patwardhan, CEO of Stratogent, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 25, 2015 10:00 AM EST Reads: 1,785
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize sup...
Jan. 25, 2015 10:00 AM EST Reads: 2,765
Vormetric on Wednesday announced the results of its 2015 Insider Threat Report (ITR), conducted online on their behalf by Harris Poll and in conjunction with analyst firm Ovum in fall 2014 among 818 IT decision makers in various countries, including 408 in the United States. The report details striking findings around how U.S. and international enterprises perceive security threats, the types of employees considered most dangerous, environments at the greatest risk for data loss and the steps or...
Jan. 25, 2015 10:00 AM EST Reads: 1,385
“DevOps is really about the business. The business is under pressure today, competitively in the marketplace to respond to the expectations of the customer. The business is driving IT and the problem is that IT isn't responding fast enough," explained Mark Levy, Senior Product Marketing Manager at Serena Software, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 25, 2015 10:00 AM EST Reads: 2,084
SYS-CON Events announced today that CodeFutures, a leading supplier of database performance tools, has been named a “Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. CodeFutures is an independent software vendor focused on providing tools that deliver database performance tools that increase productivity during database development and increase database performance and scalability during production.
Jan. 25, 2015 10:00 AM EST Reads: 1,457
"Verizon Digital Media Services is responsible for the broadcast, video and content delivery network that accelerates, scales and helps our customers reach end users with all kinds of video and web content," stated James Segil, CMO of Verizon Digital Media Services, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 25, 2015 10:00 AM EST Reads: 1,854
Docker is becoming very popular--we are seeing every major private and public cloud vendor racing to adopt it. It promises portability and interoperability, and is quickly becoming the currency of the Cloud. In his session at DevOps Summit, Bart Copeland, CEO of ActiveState, discussed why Docker is so important to the future of the cloud, but will also take a step back and show that Docker is actually only one piece of the puzzle. Copeland will outline the bigger picture of where Docker fits a...
Jan. 25, 2015 10:00 AM EST Reads: 2,474
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session a...
Jan. 25, 2015 10:00 AM EST Reads: 1,990
The speed of product development has increased massively in the past 10 years. At the same time our formal secure development and SDL methodologies have fallen behind. This forces product developers to choose between rapid release times and security. In his session at DevOps Summit, Michael Murray, Director of Cyber Security Consulting and Assessment at GE Healthcare, examined the problems and presented some solutions for moving security into the DevOps lifecycle to ensure that we get fast AND ...
Jan. 25, 2015 10:00 AM EST Reads: 2,152
SYS-CON Events announced today Isomorphic Software, the global leader in high-end, web-based business applications, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Isomorphic Software is the global leader in high-end, web-based business applications. We develop, market, and support the SmartClient & Smart GWT HTML5/Ajax platform, combining the productivity and performance of traditional desktop software ...
Jan. 25, 2015 10:00 AM EST Reads: 2,654