|By Marketwired .||
|May 13, 2014 01:00 PM EDT||
IRVINE, CA and HARRISONBURG, VA -- (Marketwired) -- 05/13/14 -- Paciolan, the leading provider of ticketing, marketing, fundraising and sales automation solutions in college athletics, today announced that James Madison University (JMU) has renewed its 28-year partnership with the company. With the long-term partnership renewal, JMU will continue to leverage Paciolan's industry leading ticketing, fundraising and Access scanning systems, and has implemented the company's email marketing solution. JMU has been a Paciolan partner since 1986. Paciolan is a subsidiary of the Philadelphia-based sports and entertainment firm Comcast-Spectacor.
"As our trusted partner with evolving and cutting edge products, Paciolan is the gold standard in college athletics," said Jeff Bourne, Director of Athletics at James Madison University. "We are excited to further extend our long-term partnership to maintain and expand our business model with a platform that provides our fans and donors with the best solutions."
JMU continues to utilize Paciolan's Access management solution that provides the university with the ability to offer digital ticketing for its fans and mobile ticket delivery for students. The university launched the 2D barcodes for smartphones to students in 2013 for football, basketball and baseball events, and has since seen a 53% adoption rate since the implementation.
"We really value the excellent customer support provided by Paciolan and the core group of our client partner and eCommerce operations team members who are dedicated and always proactive in helping us find and utilize solutions," said Mike Carpenter, Assistant Athletics Director for Tickets and Customer Relations at James Madison University. "Out student body is digitally savvy and Paciolan's eCommerce tools lets them utilize their smartphones to reserve and download their tickets anywhere, anytime."
Leveraging Paciolan's eVenue online ticketing solution, JMU will continue to efficiently sell tickets and process donations in real-time through the best-of-breed online box office website at JMUSports.com. The branded and integrated site allows JMU to offer fans and donors secure online services and account management, and also the ability to purchase additional university event tickets as JMU now facilitates concert sales through the athletic ticket office for the University Program Board.
The customizable aspects of the eCommerce site enables JMU to integrate Paciolan's tFund solution to enhance their fund development initiatives, including priority points, priority reseating and re-parking processes, while facilitating and leveraging donations for the Duke Club.
"We use our eCommerce site to encourage donations and upsells for fans to upgrade seats and add parking to their ticket orders," added Carpenter. "Now through the use of lightboxes and shopping cart ads, we are able to upsell each customer. It's become a great driver for incremental donations."
In conjunction with the renewed partnership, JMU recently began utilizing PACmail, Paciolan's email marketing solution, to enhance communication with its fans and donors. With the added emphasis to market ticket sales and renewals, upcoming events and promotions, JMU staff is empowered with a platform to tailor segmented messages to highlight strategic initiatives and campaigns with the full integration of data and analytics to extend their marketing reach.
"James Madison University has been a long-standing Paciolan partner and we commend Jeff Bourne and his exceptional staff for continuing to embrace all of the tools in the Paciolan toolbox," said Jane Kleinberger, Founder of Paciolan. "They consistently deliver an exceptional fan and donor experience while simultaneously generating greater revenues and growing attendance. JMU sets the trend for all mid-major college athletics programs."
Founded in 1980, Paciolan is the leader in venue enablement, powering ticketing, fundraising and marketing technology solutions for leading organizations across North America. Collectively, Paciolan powers over 500 live entertainment organizations that sell over 120 million tickets annually. Primary markets include college athletics, professional sports, performing arts and arenas. Paciolan is a wholly owned subsidiary of Comcast-Spectacor.
Visit www.paciolan.com for additional company information.
Paciolan Media Contacts:
Vice President of Marketing
Corporate Marketing Associate
JMU Media Contact:
James Madison University
Assistant Athletics Director for Tickets and Customer Relations
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the ...
Dec. 26, 2014 04:00 PM EST Reads: 1,828
There's Big Data, then there's really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at Big Data Expo®, Hannah Smalltree, Director at Treasure Data, discussed how IoT, Big D...
Dec. 26, 2014 04:00 PM EST Reads: 2,217
Dec. 26, 2014 03:00 PM EST Reads: 2,513
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
Dec. 26, 2014 01:00 PM EST Reads: 2,612
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
Dec. 26, 2014 01:00 PM EST Reads: 2,048
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
Dec. 26, 2014 12:30 PM EST Reads: 1,875
Dec. 26, 2014 12:00 PM EST Reads: 1,704
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Ar...
Dec. 26, 2014 11:15 AM EST Reads: 2,327
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series dat...
Dec. 26, 2014 11:00 AM EST Reads: 2,169
"SAP had made a big transition into the cloud as we believe it has significant value for our customers, drives innovation and is easy to consume. When you look at the SAP portfolio, SAP HANA is the underlying platform and it powers all of our platforms and all of our analytics," explained Thorsten Leiduck, VP ISVs & Digital Commerce at SAP, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 26, 2014 11:00 AM EST Reads: 1,803
SAP is delivering break-through innovation combined with fantastic user experience powered by the market-leading in-memory technology, SAP HANA. In his General Session at 15th Cloud Expo, Thorsten Leiduck, VP ISVs & Digital Commerce, SAP, discussed how SAP and partners provide cloud and hybrid cloud solutions as well as real-time Big Data offerings that help companies of all sizes and industries run better. SAP launched an application challenge to award the most innovative SAP HANA and SAP HANA...
Dec. 26, 2014 11:00 AM EST Reads: 2,011
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective ...
Dec. 26, 2014 11:00 AM EST Reads: 1,926
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using ...
Dec. 26, 2014 11:00 AM EST Reads: 2,084
What do a firewall and a fortress have in common? They are no longer strong enough to protect the valuables housed inside. Like the walls of an old fortress, the cracks in the firewall are allowing the bad guys to slip in - unannounced and unnoticed. By the time these thieves get in, the damage is already done and the network is already compromised. Intellectual property is easily slipped out the back door leaving no trace of forced entry. If we want to reign in on these cybercriminals, it's hig...
Dec. 26, 2014 10:00 AM EST Reads: 1,766
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Dec. 26, 2014 10:00 AM EST Reads: 7,129