SYS-CON MEDIA Authors: Ava Smith, Scott Bampton, Elizabeth White, Glenn Rossman, Pat Romanski

News Feed Item

Swipely Now Managing Two Billion Dollars in Sales, Up 100% in 6 Months

Swipely, the simple way for merchants to understand customers and grow sales, announced today it is managing over $2 billion in annual sales on its market-leading platform for leading restaurant, hospitality and retail brands. In just six months, Swipely has doubled sales under management. Swipely’s new Summer ‘14 product release, also announced today, offers powerful new features for regional and national multi-unit restaurant operators.

Extending Swipely’s industry-leading customer relationship management, menu intelligence and service performance features, Swipely’s Summer ‘14 release adds several new capabilities to help multi-unit restaurant operators make smarter marketing, operations and finance decisions:

  • Customers. Now share and summarize customer profiles across all locations, and easily segment customer lists with new customer search tools.
  • Analytics. Track operating performance such as sales trends at the brand level across all locations in a new easy-to-use national dashboard.
  • Reviews. Manage customer feedback aggregated from all leading review sites, across all retail locations, in a single place.
  • Access controls. Enforce corporate control over which reports certain types of users can see, and limit user access to specific store locations.

“With the Summer ‘14 release, we are excited to work with an exceptional group of larger hospitality and retail brands to help them make smarter, data-driven decisions to grow their business,” said Angus Davis, Swipely founder and CEO. “We empower restaurants and local retailers with tools and technology previously available only to larger online companies.”

Today Swipely works with businesses in over 40 states to provide insights on more than 10 million consumers. James Beard Award winner Barbara Lynch Gruppo and other regional standouts, including Rosa Mexicano, Fig & Olive, Sarabeth’s, Dig Inn, Pacific Catch, Homegrown Hospitality and more, use Swipely to operate smarter and grow faster. Here’s how:

Marketing Managers

Swipely helps the VP of Marketing, social media managers and agency partners find out:

  • Who are the best customers at each location and how can we reward brand loyalty?
  • How do customer reviews from OpenTable, Yelp, Google+ and TripAdvisor impact brand sales?
  • What was the return on my investment in Restaurant Week across the portfolio?

Operations Managers

Swipely gives a simple way for the VP of Operations and General Managers to understand:

  • What should I coach servers to do to increase our sales (and their tips)?
  • Which dishes are best at bringing customers back for repeat visits?
  • How frequently do my best customers visit?

Finance Managers

How the VP of Finance, accountants and bookkeepers answer:

  • What drives new business at each location?
  • How do new vs. repeat guest visits impact sales across the group?
  • What effect would raising the price of the most popular dish by $2 have?

The typical Swipely customer is a forward-thinking restaurant or bar grossing over $1 million per location, per year that wants to operate smarter and grow faster. Swipely works with both independent and multi-unit operators, in hospitality and a variety of other local retail industries.

For more information and to schedule a demo, visit https://www.swipely.com, call 888-SWIPELY (794-7359), or meet us in Chicago at the National Restaurant Association Show May 17 to 20 (Booth 5664).

About Swipely

Swipely is a simple way for merchants to understand customers and grow sales. With information from the payment network, in-store systems and the social web, Swipely makes it easy to understand what brings customers back. Merchants use Swipely to manage over 2 billion dollars in sales and deepen their relationships with over 10 million customers.

Founded by Angus Davis and named to the Forbes Magazine 100 list of "America's Most Promising Companies," the Providence, RI based company includes veterans of Tellme, Microsoft, LivingSocial and SeamlessWeb, and is backed by leading Silicon Valley investors including First Round Capital, Index Ventures, Shasta Ventures, and Greylock Partners, among others.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Compute virtualization has been transformational, yet security policy implementation and enforcement has lagged behind in agility and automation. There are a number of key considerations when implementing policy in private and hybrid clouds. In his session at 15th Cloud Expo, Holland Barry, VP of Technology at Catbird, will discuss the impact of this new paradigm and what organizations can do to...
Can we look to the paradigm of cloud computing from a completely different perspective? In his General Session at 15th Cloud Expo, Gundars Kulups, Sales Director at DEAC, will discuss what we can learn from our dining habits when choosing a cloud solution. Gundars Kulups is Sales Director at DEAC, full service data center operator. An IT expert, he specializes in European countries and has worke...
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and ...
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to mee...
As cloud gives an opportunity to businesses to buy services externally - how is cloud impacting your customers? In his General Session at 15th Cloud Expo, Fabio Gori, Director of Worldwide Cloud Marketing at Cisco, will provide answers to big questions: Do you see hybrid cloud as where the world is going? What benefits does it bring? And how does Cisco connect all of these clouds? He will also te...
SYS-CON Events announced today that TMCnet has been named “Media Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Technology Marketing Corporation (TMC) is the world's leading business to business and integrated marketing media company, servicing niche markets within the communications and t...
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, E...
We live in a time when seconds – even milliseconds – can have a dramatic economic impact on your company’s future. With technology being the primary conduit for consumer interaction, the user experience is at center stage. User experience will be a deciding factor in separating the future winners from the losers. By building more speed and agility into the application delivery process, DevOps prom...
SYS-CON Events announced today that AgilePoint, the leading provider of Microsoft-centric Business Process Management software, will exhibit at SYS-CON's 2nd International @ThingsExpo which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. AgilePoint is the leading provider of Microsoft-based Business Process Management (BPM) software products, has 1,...
SYS-CON Events announced today that Parasoft will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. For 27 years, Parasoft has researched and developed software solutions that help organizations deliver defect-free software efficiently. By integrating Development Testing, API/cloud/SOA/composi...