Click here to close now.

SYS-CON MEDIA Authors: Pat Romanski, SmartBear Blog, Bob Gourley, Mike Kavis, Elizabeth White

News Feed Item

Coveo Personalizes the Search Experience for Sitecore Websites

Fully integrated with the Sitecore(R) Experience Database(TM), Coveo empowers marketers to create high-impact, contextual search-driven websites

QUEBEC CITY, QC -- (Marketwired) -- 05/15/14 -- Coveo today announced major feature upgrades to its popular search and relevance solution Coveo for Sitecore, which enables organizations to build contextual search and discovery experiences on websites powered by the Sitecore® Experience Platform. With this release, Coveo for Sitecore has delivered full integration with the Sitecore® Experience Database™ (xDB™), empowering marketers to personalize the search results, page content and product offerings displayed to website visitors.

"Connecting each site visitor with the products and messages most personally relevant to them - at precisely the right time and across every device they use - is the most important driver of site conversions and customer engagement," stated JP Provencal, SVP of Strategic Alliances at Coveo. "With Coveo for Sitecore, our mission was to make it easy for non-technical marketers to create these rich, highly-personal search and exploration experiences using the same Sitecore tools they utilize to manage the rest of their sites. We are pleased to be partnering with forward-leaning organizations to make their website personalization goals a reality."

Feature enhancements in the latest release of Coveo for Sitecore include:

Sitecore Experience Database (xDB) Integration: Leveraging the comprehensive profile and activity data managed within Sitecore's xDB, Coveo for Sitecore makes it possible for marketers to easily tailor personalized search experiences and content pages for each unique website visitor. By utilizing the insights the Sitecore xDB captures about each site visitor - including select demographic information, prior activity on the site, and past exposures to email and other marketing initiatives - marketers can use Coveo for Sitecore to offer each site visitor the products and content most relevant to them at that precise moment in their customer journey. And because it is fully integrated into the Sitecore platform, marketers can build and manage these experiences with the Sitecore tools they use to manage their entire website.

Actionable Usage Analytics and Reporting: To optimize how site visitors find and engage with products and content on the site, marketers need access to granular yet "easy to act upon" site search analytics. With a flexible dashboard and actionable reports, Coveo for Sitecore provides marketers with total line of sight into key search performance metrics including trending searches, search keyword frequency and search conversion rates. This enables marketers to quickly tune the site's content, product offers and personalized search profiles in response to changing visitor preferences, competitive activity or identified gaps in content. And because Coveo is fully integrated within Sitecore Experience Platform, all search usage analytics are channeled back and stored directly within the Sitecore xDB, enriching the platform's visitor profiles to make future website experiences even more personalized.

Improved Mobile Support & Design Architecture: Because a website's search capabilities are so essential and impactful for mobile users, Coveo for Sitecore fully supports Responsive Design, and provides a number of easy-to-configure templates to deploy dynamic search for visitors using iOS and Android devices. And to provide administrators and systems integrators with more flexibility in how search-driven web pages are built, Coveo for Sitecore now fully supports Model-View Controller (MVC) architectural patterns.

"Successful digital brand experiences deliver the content and products that are specifically tailored to each unique visitor and their precise place in the customer journey," commented Darren Guarnaccia, chief strategy officer at Sitecore. "By connecting big data and contextual search, Coveo for Sitecore empowers marketers to deliver the personalized digital experiences that delight customers and earn brand loyalty."

"The Institue of Food Technologists deployed Coveo for Sitecore on our internet site, and we have been impressed with not only the great search performance it provides our visitors, but also its ease of use and deep integration with the Sitecore stack," stated Marc Bernstein, VP of Information Technology at the Institute of Food Technologists. "And importantly, the Coveo team is one of the most responsive and well run I have worked with. Not only do they have deep product knowledge, but they understand Sitecore and have been indispensable in a smooth implementation. As we look to continue enriching the visitor experience on our site, we view Coveo for Sitecore as a go-to solution, given the experience we've had so far."

Coveo currently has more than 100 implementations within leading Sitecore-powered sites globally. To learn more about Coveo for Sitecore and read about other organizations who have achieved success, please visit www.coveo.com/sitecore.

And for more information about how to make powerful and compelling search a reality on your website, read Coveo's latest solution brief: Website Search is Business-Critical, and Marketers Should Own It.

About Sitecore

Sitecore is the global leader in customer experience management. The company delivers highly relevant content and personalized digital experiences that delight audiences, build loyalty and drive revenue. With the Sitecore® Experience® Platform™, marketers can own the experience of every customer that engages with their brand, across every channel. More than 3,500 of the world's leading brands - including American Express, Carnival Cruise Lines, easyJet, Heineken and L'Oreal - trust Sitecore to help them deliver the meaningful interactions that win customers for life.

About Coveo

Coveo makes companies and websites more relevant and responsive by providing technology that delivers in real time the most relevant, context-aware information for every employee, every customer, and every website visitor.

Coveo's technology has been recognized as the most complete, end-to-end search & relevance platform available today. Coveo takes search to a new, more relevant level by securely connecting with and harnessing an organization's big, fragmented data from any combination of cloud, social, and on-premise systems. The Coveo Advanced Relevance Engine injects the most relevant knowledge into the context of every user, focusing on three business areas to:


--  Radically boost knowledge management initiatives by making an
    organization's collective knowledge easily accessible & relevant, so
    that all employees can take the best actions;
--  Inject more relevant knowledge into customer service and sales
    interactions; and
--  Personalize online customer experiences within high-end websites and
    communities.

Coveo is a strategic partner of several leading software companies such as Salesforce.com and Sitecore, and has been recognized as a visionary by Gartner in its 2013 Magic Quadrant. Among Coveo customers are leading organizations such as Lockheed Martin, Rally Software, and Sungard, among many others. For more information, visit www.coveo.com, follow us on the Coveo blog, LinkedIn, Twitter, and YouTube.

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
How do you securely enable access to your applications in AWS without exposing any attack surfaces? The answer is usually very complicated because application environments morph over time in response to growing requirements from your employee base, your partners and your customers. In his session at 16th Cloud Expo, Haseeb Budhani, CEO and Co-founder of Soha, will share five common approaches that DevOps teams follow to secure access to applications deployed in AWS, Azure, etc., and the frict...
With IoT exploding, massive data will transform businesses with opportunities to monetize almost anything that can be measured. In this C-Level Roundtable Discussion at @ThingsExpo, Brendan O’Brien, Aria Systems Co-founder and Chief Evangelist, will lead an expert panel of consultants, thought leaders and practitioners who will look at these new monetization trends, discuss the implications, and detail lessons learned from their collective experience. Finally, the panel will point the way forw...
Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable o...
SOASTA, the leader in performance analytics, today reported record growth of the CloudTest community, exceeding 30,000 registered users of the CloudTest platform in Q1 2015. SOASTA also announced widespread adoption of its Web and mobile testing solutions, with more than 1,600 customers completing more than 285,000 tests using CloudTest during the quarter. This rapid growth shows that DevOps-driven digital businesses are embracing a more continuous approach to testing, and CloudTest is meeting t...
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists will discuss how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations m...
of cloud, colocation, managed services and disaster recovery solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. TierPoint, LLC, is a leading national provider of information technology and data center services, including cloud, colocation, disaster recovery and managed IT services, with corporate headquarters in St. Louis, MO. TierPoint was formed through the strategic combination of some of t...
How is unified communications transforming the way businesses operate? In his session at WebRTC Summit, Arvind Rangarajan, Director of Product Marketing at BroadSoft, will discuss how to extend unified communications experience outside the enterprise through WebRTC. He will also review use cases across different industry verticals. Arvind Rangarajan is Director, Product Marketing at BroadSoft. He has over 19 years of experience in the telecommunications industry in various roles such as Softw...
Dave will share his insights on how Internet of Things for Enterprises are transforming and making more productive and efficient operations and maintenance (O&M) procedures in the cleantech industry and beyond. Speaker Bio: Dave Landa is chief operating officer of Cybozu Corp (kintone US). Based in the San Francisco Bay Area, Dave has been on the forefront of the Cloud revolution driving strategic business development on the executive teams of multiple leading Software as a Services (SaaS) ap...
SYS-CON Events announced today that Vicom Computer Services, Inc., a provider of technology and service solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. They are located at booth #427. Vicom Computer Services, Inc. is a progressive leader in the technology industry for over 30 years. Headquartered in the NY Metropolitan area. Vicom provides products and services based on today’s requirements...
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the...
What exactly is a cognitive application? In her session at 16th Cloud Expo, Ashley Hathaway, Product Manager at IBM Watson, will look at the services being offered by the IBM Watson Developer Cloud and what that means for developers and Big Data. She'll explore how IBM Watson and its partnerships will continue to grow and help define what it means to be a cognitive service, as well as take a look at the offerings on Bluemix. She will also check out how Watson and the Alchemy API team up to off...
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquir...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding bu...
SYS-CON Media announced today that John Treadway’s blog has exceeded 475,000 page views. John Treadway, Vice President at Cloud Technology Partners, has surpassed 475,000 page views on the SYS-CON family of online magazines, which includes Cloud Computing Journal, Internet of Things Journal, Big Data Journal, Microservices Journal, and several others. His blog home page at SYS-CON can be found at JohnTreadway.SYS-CON.com.
SYS-CON Events announced today that Column Technologies, a global technology solutions company, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Established in 1998, Column Technologies is a leader in application performance and infrastructure management for commercial and federal markets. The company is headquartered in the United States, with a diverse and talented team of more than 350 employees around th...