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SYS-CON MEDIA Authors: Elizabeth White, Cloud Best Practices Network, Kevin Jackson, Pat Romanski, Peter Silva

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Consumer Cellular Celebrates 1,000 Employee Milestone

Consumer Cellular, the number one rated cellphone service for the fourth consecutive year and exclusive wireless provider for AARP members, officially surpassed the 1,000 full-time employee milestone this month. The company plans to continue hiring at its three call center locations to serve its growing, nationwide subscriber base effectively.

Consumer Cellular operates call centers at its Portland headquarters as well as in facilities in Phoenix, Ariz. and Redmond, Ore. Continued hiring at each location has allowed the rapidly growing carrier to handle an increasing volume of calls for new service, new phone orders and customer service consultations. The practice played a crucial role in enabling the carrier to reach its one-million subscribers milestone in February 2013.

“At Consumer Cellular, it’s all about the people. We are thrilled to have such a smart, dedicated and engaged workforce; they truly are the drivers behind all of the success we’ve seen within the past several years,” said John Marick, CEO of Consumer Cellular. “We are proud to be a thriving source of job creation in each of our local communities, and we will continue to hire in order to further support local economies, their residents and the growing Consumer Cellular subscriber base.”

Consumer Cellular has 270 employees at the Phoenix location, 460 in Redmond and 280 in Portland. The company expects to continue hiring in each location throughout 2014 in order to provide its growing customer base, expected to reach 1.75 million by year’s end, with continued exceptional customer support.

For more information about Consumer Cellular, visit www.consumercellular.com.

About Consumer Cellular

Consumer Cellular is the exclusive wireless provider for AARP members and a top-rated carrier that provides no-contract cellphones and service plans to those 50+. Founded in 1995 on the belief that everyone should have affordable access to the safety and convenience of cellular service, Consumer Cellular is privately held with more than 1,000 employees. The Portland, Ore.-based company utilizes the nation’s largest voice and data network, which covers more than 300 million people – or 97 percent of the US population. Consumer Cellular’s wireless phones and plans are sold nationwide at leading retailers such as Sears, Target and RadioShack dealer franchise locations, as well as direct to consumers at www.consumercellular.com or (888) 345-5509. The company has been ranked on the Inc. 5000 list for five years in a row and received the No. 1 rating in PC Magazine’s 2014 Readers’ Choice Awards survey. For cellphone tutorials, features, applications and company news, connect with Consumer Cellular on Facebook, Twitter, YouTube and Google+.

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