SYS-CON MEDIA Authors: ITinvolve Blog, Vormetric Blog, Jason Bloomberg, Liz McMillan, Pat Romanski

News Feed Item

Managed Services Outsourcing Will Rise Through 2016, Says American Digital State of SAP Report

American Digital Corporation, an advanced information technology (IT) solutions provider, today released its 2014 State of SAP Report, which reveals five trends driving SAP use this year. 61 percent of IT leaders plan to invest in outsourced managed services in the next two years, while only 39 percent will depend on in-house resources for SAP support. Despite an overall growing dependence on third party support, there remains a hesitancy to outsource infrastructure. SAP HANA, SAP Mobile and Managed Cloud rank as the most in-demand SAP offerings.

“SAP environments are relying more heavily on outsourcing to maximize overall efficiency,” said Bill Loupakos, VP of Professional Services, American Digital. “Today we see companies comfortable with outsourcing application support, but many are still holding on to the infrastructure in-house. Providers have evolved to meet these growing market demands, so companies can maximize cost savings and efficiencies and focus their intellectual capital on their business processes and compliance.”

Key findings of the 2014 State of SAP Report include:

IT leaders will continue to rely on outsourced partners to deliver SAP value

  • 56% of IT leaders outsource the support of SAP maintenance and delivery

Managed services outsourcing set to grow through 2016

  • 61% of IT leaders plan to invest in outsourced managed services in the next two years
  • Only 39% will depend on in-house resources for SAP support

Application & database support most outsourced

  • 68% of IT leaders receive outsourced application support
  • 47% utilize basis/database support
  • Only 5% receive infrastructure/platform as a service support

IT leaders will keep control of their data centers

  • 74% of IT leaders will retain full control of their data centers
  • 26% will use a combination of internal resources and outsourced capability
  • 0% will fully outsource the running of their data centers

Hybrid SAP models dominate future SAP investments

  • 63% of IT leaders plan to adopt a hybrid model – part physical and part virtual private cloud – for their SAP environment
  • This is up 20% from those engaging in a hybrid environment today

About the American Digital State of SAP Survey

The 2014 State of SAP Survey by American Digital gathered responses from the IT community from February 15th, 2014 to March 12th, 2014 about their SAP usage. Invitations to participate were sent to IT decision makers of companies ranging from $1M to more than $1B in revenue. Sixteen percent of respondents were CIOs, 20 percent were VPs, 36 percent were technical managers and 28 percent were technology professionals.

About American Digital

American Digital is a leading and award-winning information technology solutions provider. We have more than 25 years of success in helping enterprise firms harness the power of complex technology solutions to create true efficiency and real business value. Focused on customer service, we help clients achieve their business goals through streamlining information, creating and implementing infrastructure plans, improving data management, maintaining compliance and protecting critical company data. For more information, visit www.americandigital.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using ...
Code Halos - aka "digital fingerprints" - are the key organizing principle to understand a) how dumb things become smart and b) how to monetize this dynamic. In his session at @ThingsExpo, Robert Brown, AVP, Center for the Future of Work at Cognizant Technology Solutions, outlined research, analysis and recommendations from his recently published book on this phenomena on the way leading edge organizations like GE and Disney are unlocking the Internet of Things opportunity and what steps your o...
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed by machine and sensor data and how to marry it with enterprise data. They also discussed the tips and tricks to provide the Industrial Internet as an end-user consumable service using Big Data Analytics and Industrial C...
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happe...
Log data provides the most granular view into what is happening across your systems, applications, and end users. Logs can show you where the issues are in real-time, and provide a historical trending view over time. Logs give you the whole picture. Logentries, a log management and analytics service built for the cloud, has announced a new integration with Slack, the team communication platform, to enable real-time system and application monitoring. Users of both services can now receive real-...
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
At 15th Cloud Expo, Shrikant Pattathil, Executive Vice President at Harbinger Systems, demos a video delivery platform that helps you do interactive videos. He discusses how Harbinger is accomplishing it in the cloud world, the problems they faced and the choices they made to get around these problems.
“Will Jaya is a direct source for server integration and storage solutions. If you are looking for any specific configurations for a project we can help you configure based on your needs and requirements," explained Netty Goya, CEO of Will Jaya, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
“DevOps is really about the business. The business is under pressure today, competitively in the marketplace to respond to the expectations of the customer. The business is driving IT and the problem is that IT isn't responding fast enough," explained Mark Levy, Senior Product Marketing Manager at Serena Software, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
“The year of the cloud – we have no idea when it's really happening but we think it's happening now. For those technology providers like Zentera that are helping enterprises move to the cloud - it's been fun to watch," noted Mike Loftus, VP Product Management and Marketing at Zentera Systems, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what th...
Dale Kim is the Director of Industry Solutions at MapR. His background includes a variety of technical and management roles at information technology companies. While his experience includes work with relational databases, much of his career pertains to non-relational data in the areas of search, content management, and NoSQL, and includes senior roles in technical marketing, sales engineering, and support engineering. Dale holds an MBA from Santa Clara University, and a BA in Computer Science f...
The Internet of Things (IoT) is rapidly in the process of breaking from its heretofore relatively obscure enterprise applications (such as plant floor control and supply chain management) and going mainstream into the consumer space. More and more creative folks are interconnecting everyday products such as household items, mobile devices, appliances and cars, and unleashing new and imaginative scenarios. We are seeing a lot of excitement around applications in home automation, personal fitness,...
Entuity®, a provider of enterprise-class network management solutions, today announced that it solidifies its position as a market leader through global enterprise customer acquisitions and a refined channel strategy. In 2014, Entuity increased new license revenues in EMEA by over 75 percent, and LATAM by over 125 percent as customers embraced Entuity for its highly automated solution and unified architecture. Entuity’s refined channel strategy focuses on even deeper strategic alignment with ke...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.