|By Business Wire||
|June 9, 2014 09:02 AM EDT||
TriZetto Corporation today announced the winners of the 2014 Healthcare Excellence Awards at its annual Healthcare Conference in San Antonio, Texas, recognizing two payers and one third-party administrator for leveraging TriZetto solutions to advance their business.
BlueCross® BlueShield® of Tennessee (BlueCross), Priority Health and Administrative Concepts, Inc. (ACI) are now among the winners of this prestigious award, which is given to healthcare organizations that have used TriZetto products and services to improve operations efficiency and drive innovation.
BlueCross was recognized for Excellence in Innovation for its groundbreaking member dashboard, extended from its TriZetto FacetsTM and CareAdvance Enterprise® products. With an intent focus on the customer experience, the BlueCross member dashboard includes a revolutionary, scalable desktop interface that provides customer service agents with a comprehensive view of member data and a complete understanding of the relationship with each customer. Members now spend significantly less time on hold waiting for answers and consistently have their questions and concerns addressed on the first call. First call resolution scores have improved by five percent, and the number of applications used by call center agents has been reduced from seven to just two. As the industry shifts to a consumer orientation with the health insurance marketplace, stronger customer relationships will become vital for healthcare companies like BlueCross.
“The dashboard gives us a unique competitive advantage in serving our members,” said David Marckel, vice president, enterprise applications at BlueCross. “It required several innovative ‘first-time’ uses of technology and was made possible by leveraging a combination of TriZetto products for care management, core administration and extended integration.”
The Excellence in Operations award went to Priority Health for leveraging TriZetto’s Agile release process to successfully enter the federal Exchange market in October. Priority Health required a strategic partner and an Exchange-ready solution that would enable it to quickly and cost-effectively enter the market. Priority Health fully embraced TriZetto’s service-oriented architecture approach coupled with smaller, more rapid upgrade cycles. Overall, Priority Health has shown significant cost decreases while improving their ability to meet business demands more quickly.
“TriZetto’s new service-oriented architecture approach to continuous and incremental product delivery has been a key enabler for Priority Health to compete successfully in a new world of healthcare reform,” said Krischa Winright, chief information officer at Priority Health. “We have realized significant improvement in value delivery and cost reduction, including supporting real-time transaction processing, through the accelerated approaches adopted by TriZetto.”
Third-party administrator ACI received the Healthcare Excellence Award for TPAs or Excellence in Operations for its success using TriZetto’s QicLink core administration system, ClaimsExchange and Claim Benefit Cross Reference solutions. ACI needed a comprehensive solution to maintain compliance with the new Affordable Care Act and HIPAA regulations. In addition, efficiency and consistency in its claims processing operations were challenged due to multiple manual processes. With the implementation of TriZetto Solutions, ACI has improved productivity and eliminated several manual processes. On average, there has been a four-day decrease in ACI’s turnaround time for all lines of business associated with TriZetto solutions, enabling the organization to more accurately process 30 percent more claims.
“For years, we have wanted to implement these solutions across the majority of our lines of business. The additional benefit options available across lines of business with QicLink version 4.20 have enabled us to configure benefit designs that can accommodate different policies being sold in the marketplace today,” said Sarah Nantais, benefits administrator for ACI.
The TriZetto Healthcare Conference is one of the industry’s largest forums for healthcare organizations, bringing together health plans, third-party administrators, partners and health systems to interact, exchange ideas, attend product and service sessions and visit TriZetto’s solution and partner showcase.
About TriZetto Corporation
TriZetto Corporation provides world-class information technology and service solutions that help payers and providers work more efficiently and collaborate to deliver better health. TriZetto solutions touch over half the U.S. insured population and reach more than 230,000 care providers. TriZetto helps healthcare organizations enhance administrative efficiency; improve the cost, quality and delivery of care; address compliance; and compete to win in an emerging retail market. Payer solutions include benefits administration, care management, network management and portal platforms, as well as consulting, application management and business management services. Provider solutions include real-time eligibility assurance, claims editing, revenue cycle management technology and services that help providers get paid quickly and accurately. For more information, visit www.trizetto.com.
Many of the well-known examples of DevOps success we read in blogs on the Internet paint an idyllic picture of DevOps productivity. A team was facing a stodgy, slow-moving operations department, teams weren’t delivering software on time. Those teams moved to DevOps, became proactive about infrastructure and deployment automation, and an overnight transition to productivity ensues. People are promoted, projects are successful, and developers and system administrators dance hand-in-hand in a final...
May. 3, 2015 10:15 PM EDT Reads: 1,847
SYS-CON Events announced today that Secure Infrastructure & Services will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Secure Infrastructure & Services (SIAS) is a managed services provider of cloud computing solutions for the IBM Power Systems market. The company...
May. 3, 2015 03:00 PM EDT Reads: 961
Enterprise IoT is an exciting and chaotic space with a lot of potential to transform how the enterprise resources are managed. In his session at @ThingsExpo, Hari Srinivasan, Sr Product Manager at Cisco, will describe the challenges in enabling mass adoption of IoT, and share perspectives and insights on architectures/standards/protocols that are necessary to build a healthy ecosystem and lay the foundation to for a wide variety of exciting IoT use cases in the years to come.
May. 3, 2015 03:00 PM EDT Reads: 1,129
SYS-CON Events announced today that CenturyLink, Inc., a leader in the network services market, has been named “Platinum Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and ...
May. 3, 2015 02:30 PM EDT Reads: 1,063
Docker is becoming very popular--we are seeing every major private and public cloud vendor racing to adopt it. It promises portability and interoperability, and is quickly becoming the currency of the Cloud. In his session at DevOps Summit, Bart Copeland, CEO of ActiveState, discussed why Docker is so important to the future of the cloud, but will also take a step back and show that Docker is actually only one piece of the puzzle. Copeland will outline the bigger picture of where Docker fits a...
May. 3, 2015 02:15 PM EDT Reads: 5,149
SYS-CON Events announced today the DevOps Foundation Certification Course, being held June ?, 2015, in conjunction with DevOps Summit and 16th Cloud Expo at the Javits Center in New York City, NY. This sixteen (16) hour course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows will res...
May. 3, 2015 12:30 PM EDT Reads: 3,219
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch ...
May. 3, 2015 12:00 PM EDT Reads: 3,709
A new definition of Big Data & the practical applications of the defined components & associated technical architecture models This presentation introduces a new definition of Big Data, along with the practical applications of the defined components and associated technical architecture models. In his session at Big Data Expo, Tony Shan will start with looking into the concept of Big Data and tracing back the first definition by Doug Laney, and then he will dive deep into the description of 3V...
May. 3, 2015 12:00 PM EDT Reads: 955
As cloud gives an opportunity to businesses to buy services externally – how is cloud impacting your customers? In his General Session at 15th Cloud Expo, Fabio Gori, Director of Worldwide Cloud Marketing at Cisco, provided answers to big questions: Do you see hybrid cloud as where the world is going? What benefits does it bring? And how does Cisco connect all of these clouds? He also discussed Intercloud and Cisco’s investment on it.
May. 3, 2015 12:00 PM EDT Reads: 4,991
SYS-CON Events announced today that B2Cloud, a provider of enterprise resource planning software, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. B2cloud develops the software you need. They have the ideal tools to help you work with your clients. B2Cloud’s main solutions include AGIS – ERP, CLOHC, AGIS – Invoice, and IZUM
May. 3, 2015 12:00 PM EDT Reads: 4,360
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY., and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides private all-in-one social intranets allowing workers to securely collaborate from anywhere in the world and from any device. Social, mobile, and eas...
May. 3, 2015 11:00 AM EDT Reads: 4,282
There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immed...
May. 3, 2015 11:00 AM EDT Reads: 5,576
The world's leading Cloud event, Cloud Expo has launched Microservices Journal on the SYS-CON.com portal, featuring over 19,000 original articles, news stories, features, and blog entries. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. Microservices Journal offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Follow new article posts on T...
May. 3, 2015 11:00 AM EDT Reads: 2,797
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
May. 3, 2015 10:45 AM EDT Reads: 4,192
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, a...
May. 3, 2015 10:30 AM EDT Reads: 5,215