|By Business Wire||
|June 10, 2014 11:05 AM EDT||
Contact center platform resellers looking for a better deal in reseller contracts can now earn a 15 percent commission for two full years through the new Connect First Referral Partner program. On top of the commission, Connect First gives partners the flexibility to determine their own pricing when reselling the cloud-based contact center platform to end customers.
“We want to offer our reseller partners the best program in the industry, plain and simple,” said Connect First CEO Geoff Mina. “With 15 percent commission that lasts a year longer than most of our competitors, flexible pricing and excellent partner resources, we think we’ve accomplished that goal.”
According to research analysts at Frost & Sullivan, the contact center cloud model has generated unprecedented demand and growth over the past few years. Frost & Sullivan values the total market for best-of-breed and full-suite hosted and cloud contact center solutions to be worth $1.4 billion in North America, with a growth rate of 11.6 percent a year. Resellers can capitalize on this market demand while expanding their own business relationships and boosting revenue.
As a Connect First Referral Partner, companies can expect a premium cloud platform that generates recurring monthly revenues, access to high-level training and 24/7 support resources. The program also offers opportunities for marketing, sales and product training support. Unlike others, the Connect First team truly prides itself on being a superior partner. We work closely with partners to determine the right resources, pricing and level of support needed to create a positive selling environment for all and a winning solution for end users.
About Connect First
Connect First helps businesses leverage cloud-based contact center platform technology to address customer relationship strategies, improve customer service and increase profits. Our robust platform is designed and supported by a team of highly experienced engineers, designers and business analysts, and backed up with personalized in-house customer care. We customize solutions for clients that strategically address cloud routing, inbound ACD, outbound dialing, call tracking, IVR, voice broadcast, disaster recovery, predictive dialing, real-time telemetry, CDR reporting, TCPA compliance, live agent chat functions and more.