SYS-CON MEDIA Authors: Gilad Parann-Nissany, Kevin Benedict, Unitiv Blog, Mark R. Hinkle, Glenn Rossman

News Feed Item

Cloud-Based Software and Communications Company SYNETY Collocates at Markley Group

Markley Group, universally recognized as a world class mission-critical telecommunications and data center operator, announced today that SYNETY, a leading cloud-based software and communications company, has chosen to collocate at Markley Group’s One Summer Street data center in Boston, MA.

To meet growing demand for its cloud-based telephony solutions, SYNETY has recently expanded internationally, into North America and beyond. As a part of this expansion, the company wanted to ensure its products and services were protected and available to customers at all times. By choosing to work with the Markley Group, SYNETY will be able to take advantage of Markley’s 920,000 square foot carrier hotel, which offers uninterrupted access to independent network providers and eight utility feeds from multiple substations.

“We are delighted to open our new data center at the Markley Group’s secure facility, as it allows us to extend our capabilities to North America. With connectivity to over 80 national and international networks available through the Markley Group data center, this gives us a combined access to all of these providers in one place,” commented Jason Kendall, Chief Technical Officer at SYNETY. “Ultimately, we chose Markley Group as a result of the superiority of their cloud resilience and redundancy, which will ensure that the quality of our products and services remain at the highest standard.”

Markley Group’s multi-tenant, world-class data center offers customers a number of build-out options for customers’ IT infrastructure, including high-density applications, redundant cooling options, customizable suite and cage designs and tailored security levels. Colocation customers save on upfront capital costs, take advantage of the facility’s high security and uptime guarantees, benefit from the latest technologies and industry expertise, and are also in a position to quickly and easily add new equipment and expand their data center footprint as their business grows and expands.

“Companies – especially those like SYNETY that are in their growth phase – need to concentrate on what’s most important; namely, providing services and value to their customers,” said Jeffrey D. Markley, CEO of Markley Group. “They need a data center partner that can ease their burden by quickly and easily providing them the connectivity and redundancy they need to fuel that growth and success.”

Aimed at enabling organizations to use their CRM systems more effectively, SYNETY’s suite of products allows companies to fully integrate its telephony systems into their existing CRM software, enabling calls to be made, received, recorded and replayed. SYNETY’s capacity to turn CRM systems such as Salesforce into fully integrated telephony solutions help businesses dramatically improve productivity and reduce costs.

About SYNETY

SYNETY is a leading cloud-based software and communications business. With Head Quarters located in Leicester in the United Kingdom, SYNETY offer their advanced telephony solutions to customers Worldwide.

The company develops and provides a suite of cloud-based software products and services known as CloudCall® which are aimed at enabling organisations to use their communications more effectively. The CloudCall® suite of products allows companies to fully integrate their telephony systems into their existing software, enabling calls to be made, recorded, logged, categorised and detailed reports easily generated. SYNETY’s capacity to offer a streamlined integration with third-party CRM software makes it one of the most integrated telephony platforms in the world.

Since 2011 SYNETY has grown rapidly, seeing considerable increases in both the number of end users and in the number of CRM companies integrated with its software. For additional information about SYNETY please visit www.synety.com.

About Markley Group

Markley Group owns and operates One Summer Street, one of the largest and longest operating multi-tenant, mission-critical telecommunications and data center facilities in New England. The building’s 920,000 square feet of highly secured white and mechanical space house more than 250 industry leading companies, including AT&T, NTT, British Telecom, Tata Communications, Boston Red Sox, Harvard, MIT, the Boston Internet Peering Exchange (BOSIX), The New York Times, and Markley Cloud Services. One Summer Street’s data center has never experienced an electric utility failure. The carrier-neutral facility enables access to more than 80+ independent network providers and eight utility feeds from multiple substations for uninterrupted, reliable power and service. One Summer Street is maintained by more than 30 on-staff professional engineers, operating engineers, electricians, HVAC and telco technicians, and building maintenance staff 24/7/365. To learn more about Markley Group, please visit: www.markleygroup.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.