|By Business Wire||
|June 18, 2014 08:03 AM EDT||
Nuance Communications, Inc. (NASDAQ: NUAN) announced today that Valley Medical Center, part of the University of Washington Medical Center, has achieved higher levels of clinical excellence and gained additional revenue through proper reimbursements thanks to Nuance Clintegrity 360 solutions. Valley Medical has improved the quality of clinical information in its electronic health records (EHRs) and realized more than $2.2 million in appropriate reimbursement following the implementation of the Nuance Clinical Documentation Improvement (CDI) program developed by Nuance’s J.A. Thomas & Associates (JATA).
One year after implementing the Nuance CDI program, Valley Medical Center achieved rich clinical content and quality, earning the Distinguished Hospital Award for Clinical Excellence from Healthgrades. The organization surpassed its goal of better describing the complexity of its patients’ cases through physician documentation, increasing its Case Mix Index (CMI) by 11 percent.
“The benefit of obtaining better clinical information is that physicians and nurses can provide better care to patients,” says Larry Smith, CFO, Valley Medical. “And if you focus on clinical quality, the money will follow through appropriate reimbursements.” He attributes the expertise of Nuance and its JATA team and their clinical knowledge to raising the bar on clinical documentation and clinical performance by helping Valley Medical engage physicians.
Using Data to Pinpoint CDI Priorities
Valley Medical had a legacy CDI process in place for 10 years, but administrators believed they were missing opportunities to provide more documentation details for patient cases. A recent HFMA Executive Survey: Clinical Documentation Meets Financial Performance found that a majority of healthcare CFOs and finance executives share this concern. The survey showed that 87 percent of respondents believe that improving the accuracy of clinical documentation is the greatest opportunity for financial improvement in their organization.
To achieve rapid success with the Nuance CDI program, Valley Medical identified opportunities for improvement, leveraging easy-to-understand reports to see how they compared against peer organizations in terms of patient cases, physician specialties and CMI. They focused on the areas where the clinical documentation did not align with the complexity of a patient’s case. Additionally, they used a unique approach to educate clinicians, coders and clinical documentation specialists and bring teams closer together for the success of the program.
“The Nuance JATA team helped us view the patient with a focus on the clinical information – from admission to discharge – to ensure we capture the complete clinical picture for each patient,” explains Ronna Mahlen, RN, C-CDS lead clinical documentation specialist. “We’re not coders and they’re not nurses, but we learn from each other and the combined team, along with management support, created early success in a program that has proven methodologies.”
“Eighty percent of Nuance CDI customers had prior CDI programs, but when they implement our clinical CDI program with its guaranteed outcomes, they see significant improvements in quality and a 4-8 percent increase in CMI,” says Joanne Webb, senior vice president of healthcare, Nuance Communications. “Instead of focusing on CDI from a coding perspective, we engage physicians and focus on clinical accuracy from the beginning of the patient’s stay, and that difference enhances coding and both clinical and financial outcomes.”
To learn more about how Nuance’s CDI solutions boost CMI, improve quality and optimize reimbursement, please visit Nuance at HFMA ANI 2014 in Las Vegas June 22-23 in booth #832.
- HFMA’s Executive Survey and Report – Download the report.
- When Excellent Doctors are Poor Documenters – view post from Melinda Tully, MSN, senior vice president, clinical services and education, Nuance.
- Tell the Patient Story. Don’t Talk about Coding Watch video of Jennifer Woodworth, director of clinical documentation integrity, Swedish Medical Center
- The CFO’s Role in Physician Alignment & Engagement – Join Money Atwal, CFO and CIO, Hawaii Health, east region and Dr. Paul Weygandt, M.D., J.D., vice president of physician services, Nuance, at this ANI presentation: Tuesday, June 24, 2:00-3:15pm
About Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit: www.nuance.com. Connect with Nuance on social media through the healthcare blog, What's next, as well as Twitter and Facebook.
Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names may be the trademarks of their respective owners.
The statements in this press release relating to future plans, events or services, are forward-looking statements which are subject to specific risks and uncertainties. There are a number of factors which could cause actual events or results to differ materially from those indicated in such forward-looking statements, including fluctuations in demand for the Nuance products, and the continued development of Nuance products. The reader is warned not to rely on these forward-looking statements without reservation, since these are simply reflections of the current situation. Nuance disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.
The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential. The DevOps Summit at Cloud Expo – to be held June 3-5, 2015, at the Javits Center in New York City – will expand the DevOps community, enable a wide...
May. 25, 2015 03:00 PM EDT Reads: 1,732
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect...
May. 25, 2015 03:00 PM EDT Reads: 4,085
There is no question that the cloud is where businesses want to host data. Until recently hypervisor virtualization was the most widely used method in cloud computing. Recently virtual containers have been gaining in popularity, and for good reason. In the debate between virtual machines and containers, the latter have been seen as the new kid on the block – and like other emerging technology have had some initial shortcomings. However, the container space has evolved drastically since coming on...
May. 25, 2015 02:45 PM EDT Reads: 1,059
Cloud Expo, Inc. has announced today that Andi Mann returns to DevOps Summit 2015 as Conference Chair. The 4th International DevOps Summit will take place on June 9-11, 2015, at the Javits Center in New York City. "DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited to help the great team at ...
May. 25, 2015 02:00 PM EDT Reads: 1,473
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Ar...
May. 25, 2015 02:00 PM EDT Reads: 4,648
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding bu...
May. 25, 2015 02:00 PM EDT Reads: 4,111
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, June 9-11, 2015, at the Javits Center in New York City. Learn what is going on, contribute to the discussions, and ensure that your enter...
May. 25, 2015 01:15 PM EDT Reads: 1,770
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, a...
May. 25, 2015 01:00 PM EDT Reads: 6,130
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
May. 25, 2015 01:00 PM EDT Reads: 925
There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immed...
May. 25, 2015 12:30 PM EDT Reads: 2,775
T-Mobile has been transforming the wireless industry with its “Uncarrier” initiatives. Today as T-Mobile’s IT organization works to transform itself in a like manner, technical foundations built over the last couple of years are now key to their drive for more Agile delivery practices. In his session at DevOps Summit, Martin Krienke, Sr Development Manager at T-Mobile, will discuss where they started their Continuous Delivery journey, where they are today, and where they are going in an effort ...
May. 25, 2015 12:00 PM EDT Reads: 1,140
Enterprises are fast realizing the importance of integrating SaaS/Cloud applications, API and on-premises data and processes, to unleash hidden value. This webinar explores how managers can use a Microservice-centric approach to aggressively tackle the unexpected new integration challenges posed by proliferation of cloud, mobile, social and big data projects. Industry analyst and SOA expert Jason Bloomberg will strip away the hype from microservices, and clearly identify their advantages and d...
May. 25, 2015 12:00 PM EDT Reads: 1,274
Container frameworks, such as Docker, provide a variety of benefits, including density of deployment across infrastructure, convenience for application developers to push updates with low operational hand-holding, and a fairly well-defined deployment workflow that can be orchestrated. Container frameworks also enable a DevOps approach to application development by cleanly separating concerns between operations and development teams. But running multi-container, multi-server apps with containers ...
May. 25, 2015 12:00 PM EDT Reads: 1,784
Software Development Solution category in The 2015 American Business Awards, and will ultimately be a Gold, Silver, or Bronze Stevie® Award winner in the program. More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration. "We are honored to be recognized as a leader in the software development industry by the Stevie Awards judges," said Steve Brodie, CEO of Electric Cloud. "We introduced ElectricFlow and our Deploy app...
May. 25, 2015 12:00 PM EDT Reads: 1,592
What do a firewall and a fortress have in common? They are no longer strong enough to protect the valuables housed inside. Like the walls of an old fortress, the cracks in the firewall are allowing the bad guys to slip in - unannounced and unnoticed. By the time these thieves get in, the damage is already done and the network is already compromised. Intellectual property is easily slipped out the back door leaving no trace of forced entry. If we want to reign in on these cybercriminals, it's hig...
May. 25, 2015 12:00 PM EDT Reads: 4,081