|By Business Wire||
|June 18, 2014 12:27 PM EDT||
Get Satisfaction Opens Registration for Strategic Webinar on Online Customer Communities: How to Increase Brand Trust with Community-Generated Content. Guest Speaker is Kim Celestre, Senior Analyst with an independent research firm.
Registration is open today at: http://bit.ly/communityIQ-brand
Tuesday, June 24, 2014 -- 10am Pacific time/1pm Eastern time.
Companies are increasingly turning to online communities to both deliver higher levels of customer support as well as increase promotion of their global brand. Trust is at the center of the execution of a successful community. Get Satisfaction is hosting a webinar to discuss how to ensure your community is the most trustworthy asset it can be.
Guest speaker Kim Celestre, senior analyst, Forrester Research will discuss how companies can increase the brand trust in their community with a number of techniques:
- How to increase user-generated content
- How to increase the trust in your company-authored content
- The impact of brand trust to your social strategy and how to measure success
Get Satisfaction will make the webinar available via recording following the live event. Register now to receive all materials.
About Get Satisfaction
Based in San Francisco, Get Satisfaction provides an online community platform connecting companies with customers to foster relationships that unlock new value for both sides. Companies of all sizes and industries—from Intuit, Kellogg's and P&G to Sonos, HootSuite and SugarCRM—rely on Get Satisfaction to deliver online communities that modernize customer support, accelerate sales, differentiate their brand and inspire new innovations. Get Satisfaction’s community platform offers the fastest time to value for companies ready to embrace the way today’s customers want to engage.