SYS-CON MEDIA Authors: Gilad Parann-Nissany, Michael Bushong, Eric Brown, Kevin Benedict, PR.com Newswire

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SURFCAM 2014 Customer Support Excellence Award Presented to CAMCAD Technologies

CAMCAD Technologies is an award-winning, Central Florida-based provider of innovative manufacturing solutions. Most of CAMCAD's customers, when asked the first name they think of when considering CAMCAD’s services, would answer, Darin Weatherbee.

As manager of CAMCAD’s support desk, Weatherbee is the first stop on the path to answering technical questions. Weatherbee learned everything he could about SURFCAM® computer technology, CAMCAD’s database, the Internet and Microsoft software. As a result, he has become extremely valuable to CAMCAD, and to many customers who aren’t up-to-date with computer technologies.

Donald McKillop, president and founder of CAMCAD, said, “Darin was recommended to us by our top salesman almost 18 years ago. When we asked, what can he do for CAMCAD, the response was, ‘Whatever you need him to do. Hire Darin, you won’t regret it.’ That was true 18 years ago - and it’s still true.”

The technical staff at SURFCAM, Inc. has also noticed Weatherbee’s value as well. According to Peter Marton, General Manager at SURFCAM, during a discussion at SURFCAM, Inc. to choose one reseller organization that demonstrates great customer support, the first person that came to mind was Weatherbee. Both Gordon Kushner, Technology Manager, and John Buehler, Product Manager, concurred, “If we get an email from Darin, we pay attention! He’s always very specific about any issue, he details out the problem, gives examples, and many times suggests a solution.” For these reasons, Weatherbee was presented with the SURFCAM, Inc. 2014 Customer Support Excellence Award representing CAMCAD Technologies, Inc.

SURFCAM® is a well-respected, powerful 3-D CAM product that helps milling and metal-cutting businesses be more productive and profitable. Vero Software, the world's largest CAM specialist, acquired SURFCAM from Surfware, Inc. in 2013.

Founded in 1991, CAMCAD Technologies provides companies with CAM software, edit-free post processors, custom applications, reverse engineering and contract part programming. CAMCAD Technologies has consistently been ranked as a top reseller of SURFCAM for the past 22 years.

CAMCAD Technologies, Inc.

CAMCAD Technologies provides innovative and proven manufacturing solutions, including SURFCAM® CAM programming software for two thru five axis CNC machines, training, consulting, contract programming, edit-free post processors, and custom automation of processes when “off-the-shelf” software is not enough. With more than 120 man years of manufacturing, IT and software development experience, CAMCAD is uniquely qualified to boost companies to the next level productivity. For more information, visit www.camadtech.com.

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