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SYS-CON MEDIA Authors: Carmen Gonzalez, Liz McMillan, Kevin Jackson, Peter Silva, Greg Wind

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1000Bulbs.com CEO Attests to a Superior SYSPRO ERP Customer Experience

SYSPRO, a provider of world class, award-winning ERP Solutions for on-premise and cloud-based utilization, received high acclaim from Dallas lighting distributor 1000Bulbs.com this week during the company’s annual attendance at the JRocket Marketing Grape Escape® analyst event in Chicago. In a speech delivered at Shedd Aquarium before 25 of the world’s most influential technology analysts, 1000Bulbs.com CEO Kim Pedersen attested to a level of customer service, scalability, customization and data/system integration capabilities that he says has fueled a 30-35% annual growth rate.

Says Pedersen, “We all hear and read regularly of big and small enterprise software providers that fall short on promises made regarding their technology capabilities, deployment schedules and resource commitments. I’d like to provide a contrasting example of a mid-sized ERP company (SYSPRO) that has provided outsized performance across multiple dimensions. The technology is not only world class and capable of supporting a complex and rapidly growing business like ours, but the corporate culture of SYSPRO is also absolutely fantastic. This is a company that cares about its customers, cares about our successes and challenges, and has shown over the past seven years that they are there to help us every step of the way.”

1000Bulbs.com is an internet-based retailer of more than 30,000 lighting-related products and employs more than 200 people in the Dallas area. The 20-year-old company operates out of two facilities and is supplied by more than 200 vendors sourced globally, and sells primarily to a U.S. customer base of both consumers and companies. 1000Bulbs.com processes more than 1,700 customer orders per day, and ships out an average of 3,700 packages daily.

The SYSPRO ERP solution, installed since 2007, has supported more than a million customers of 1000Bulbs.com, processing as many as 3,600 daily orders during the December holiday season. While SYSPRO’s typical target is mid-sized organizations, the company’s thoroughly reviewed and highly scalable Quantum Architecture model-based implementation framework has repeatedly supported a wide range of companies with revenues in the billions of dollars. SYSPRO has more than 15,000 customers, and has been in business and profitable for more than 30 years.

SYSPRO’s deployment at 1000Bulbs.com is a full suite of operational modules suitable for e-commerce solutions – ranging from financials, purchasing, human resources, order management, through analysis and requirements planning. “The company may be better known as the best in class solution for mid-sized manufacturers, but we’re a great example of how an internet retailer can thrive using its software advantages,” Pedersen said. “We would not be where we are today without SYSPRO – a company that delivers on its promises.”

About 1000Bulbs.com

1000Bulbs.com is an award-winning Internet-based lighting retailer. The company offers everything from simple, household light bulbs to cutting-edge specialty lighting systems. Nationally recognized for growth, innovation, and customer satisfaction, 1000Bulbs.com is an influential force in the lighting industry. Follow @1000Bulbs on Twitter for the latest company announcements.

About SYSPRO

SYSPRO is one of the longest standing and largest independent, international providers of ERP systems for mid-market manufacturers and distributors worldwide. SYSPRO has for more than 30 years delivered on its promise to provide thousands of its customers globally with the tools required to effectively operate and compete. Backed by a truly dedicated and professional team of employees and partners around the world, the company’s ability to innovate and develop technologies based on the needs of customers is one of the reasons why SYSPRO enjoys one of the highest retention rates in the industry.

Follow SYSPRO on:

Twitter: http://www.twitter.com/syspro_usa

Facebook: http://www.facebook.com/sysproamericas

LinkedIn: http://www.linkedin.com/company/syspro-usa

YouTube: http://www.YouTube.com/sysprousa

Blog: http://www.responsibleerp.com

For more information, visit: www.syspro.com or call Stanley Goodrich: 714/437-1000

All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.

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