SYS-CON MEDIA Authors: Liz McMillan, Sean Houghton, Glenn Rossman, Ignacio M. Llorente, Xenia von Wedel

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Founder and Managing Partner at LA IT Girl to Speak at Navigate 2014, Continuum’s User Conference

Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has added Joy Belinda Beland, Founder and Managing Partner at LA IT Girl, to the speaking roster at Navigate 2014, Continuum’s first user conference, Sunday, September 21 – Tuesday, September 23, 2014 at the Seaport Hotel in Boston. Joy started LA IT Girl in 1997 to provide computer network support and IT consulting services for educational, non-profit and small-to-medium businesses. A frequent speaker at industry conferences, she is presenting, “Best Practices for Technology Budget Reviews.”

“Conducting regular technology budget reviews with your clients is a chance to demonstrate your commitment to serving their needs long-term, to review your performance in serving those needs thus far, to uncover new revenue opportunities, and most importantly to position yourself as a trusted advisor,” said Joy Belinda Beland. “At Navigate 2014, Joy will provide valuable insight into how to prepare for a technology budget review, the key components to address, including growth plans, business challenges and budget parameters and the best practices to follow when presenting recommendations.”

The mission of LA IT Girl is to help organizations run more efficiently with the right hardware and software while having the proper training to utilize it. Today, LA IT Girl finds and retains the best technicians available in the industry – both men and women. Joy has secured several Microsoft credentials, including Silver Small Business Partner and Cloud Services Partner. She gives back to the SMB IT community by educating her peers through frequently presenting at IT conferences across the country. She often discusses her methods for budget review and relationship management with clients as well. She participates in several local user groups, including the SMBTN Pasadena Chapter and the IAMCP-SoCal North Group.

“Providing clients with an IT roadmap designed to support their business objectives is key to finding additional revenue opportunities to help grow your business,” said Jeanne Hopkins, Senior Vice President, Global Marketing & CMO at Continuum. “Joy has many years of successful IT experience in the SMB space and budget review and relationship management are her specialities. She is a wonderful addition to our extensive Navigate 2014 speaker lineup and is sure to give MSPs many new ideas for additional revenue opportunities.”

On June 12, Joy was a guest on MSPradio, Continuum’s weekly radio program that reaches the company’s “on-the-go” Managed Services Provider (MSP) partners and prospects to deliver hot topics, business tips and industry news. For more information, visit: http://mspnow.continuum.net/ or subscribe to the iTunes channel at: https://itunes.apple.com/us/podcast/msp-radio-brought-to-you-by/id883736474. To listen to Joy’s segment, visit: http://blog.continuum.net/mspradio-episode-10-growing-your-business-and-retaining-clients-tips-from-2-msp-experts.

Navigate 2014 is an educational and training event to help the industry’s top MSPs and IT resellers maximize their investment in Continuum’s managed services platform and grow their IT services business. In addition to offering product training on the right solutions, unlike other user events, Navigate 2014 includes 40+ sessions with actionable insights into business strategy and economic models, sales and marketing, and service delivery optimization as well as opportunities for peer-to-peer collaboration. For the latest list of training sessions, visit: http://www.continuum.net/navigate/sessions.

Early bird registration is $449 until July 14, 2014. Starting July 15, the standard conference fee is $549. For more information, visit: http://www.continuum.net/navigate/. For the latest updates on Navigate 2014, follow #nav14 on Twitter.

About Continuum Managed IT Services

Continuum is the technology industry's only channel-exclusive provider of fully integrated managed IT services solutions. The SaaS-based platform enables IT solutions providers to efficiently backup, monitor, troubleshoot and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive offering is backed by an industry-leading network operations center (NOC) and Service Desk, completing a unified managed services experience. The company employs more than 700 professionals worldwide, supports over 3,300 partners and monitors half a million endpoints. For more information, visit http://www.continuum.net/ or follow us on LinkedIn and Twitter @FollowContinuum.

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