|By Business Wire||
|June 25, 2014 02:03 PM EDT||
Post-n-Track, a proven provider of information logistics for healthcare management, announced today that Jessica Webber has been promoted to the position of Manager, Customer Support.
In her new role, Mrs. Webber will manage our Customer Support Team through identifying and implementing standard operating procedures, process improvements, and development of staff, with the end goal of delivering consistent world-class service to both our internal and external customers.
“Mrs. Webber has demonstrated exceptional work ethic and a high level of professionalism in her previous roles,” states Rick Faulise, Director of Operations, “She is an excellent addition to the team, bringing with her significant subject matter expertise and overall knowledge of our industry and customer base. We wish her continued success in her new role as Manager, Customer Support.”
Mrs. Webber has been with Post-n-Track for over eight years. Her previous positions within the company include EDI Specialist, Payer Account Manager and Systems Analyst. Prior to Post-n-Track Mrs. Webber also held positions as an IT Security Team Lead and Desktop Support Manager.
“I enjoy working for Post-n-Track and look forward to returning to the Customer Support area as the new manager. I am committed to ensuring that our customers continue to receive an exceptional level of support that exceeds expectations.”
Post-n-Track is a provider of information logistics for healthcare management, enabling health plans, providers, health systems, and vendors to securely manage and optimize the flow of healthcare information. Post-n-Track’s cloud-based, SaaS platform allows organizations to access proven IT infrastructure and functionality—delivering meaningful results that improve service and reduce cost while driving compliance and accelerating innovation. For information, visit www.post-n-track.com.