SYS-CON MEDIA Authors: Elizabeth White, Peter Silva, Liz McMillan, Yeshim Deniz, Pat Romanski

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Comptel and Tech Mahindra Open a Centre of Excellence to Guide Telcos’ OSS/BSS Transformations

Comptel Corporation (NASDAQ OMX Helsinki: CTL1V) and Tech Mahindra, a specialist provider of connected solutions, have operationalised their strategic alliance, which was announced earlier this year. The companies have set up a Centre of Excellence (CoE) at Tech Mahindra’s Hinjewadi facility in Pune, India, to support communications service providers (CSPs) with their complex OSS/BSS transformation projects.

The CoE is focused on developing and enabling CSPs with fulfillment solutions that support their service innovation and delivery objectives. In the new lab, operators are able to experience Comptel’s suite, including catalog, order management, logical inventory, and provisioning and activation capabilities, in action. Trained experts are on hand to guide CSPs through real-world use cases, as well as conduct proof of concepts, demonstrating the efficiency and other benefits that can be realised through Comptel’s and Tech Mahindra’s fully integrated offerings.

Supporting Quotes

  • “The opening of the new Comptel CoE at Pune is an exciting milestone in our journey,” said Murali Madhavan, OSS Head, Tech Mahindra. “The CoE is an ideal platform for showcasing how Comptel’s robust suite of fulfillment solutions, combined with our delivery expertise, can accelerate CSPs’ IT and business transformations. We are committed to building and maintaining this relationship for the long run.”
  • “Comptel is excited to drive the fulfillment market forward in partnership with Tech Mahindra,” said Antti Koskela, CTO, Comptel. “We’ve had the technology and significantly strengthened our project delivery ability. Now, this CoE will help bring to life the efficiency and other operational improvements that CSPs have longed to achieve. We are at the ready to guide CSPs’ through their complex OSS/BSS transformation projects.”

Resources

Tags

Comptel, Tech Mahindra, OSS, BSS, Comptel Fulfillment, fulfillment, fulfilment, communications service providers, CSPs, Centre of Excellence, IT transformation, OSS/BSS transformation, efficiency, operators, India, service delivery, delivery

About Comptel Corporation

Since 1986, Comptel has helped more than 290 service providers across 87 countries meet over one billion subscribers’ communications and infotainment needs. Comptel’s solutions are built on an Event – Analysis – Action strategic framework that leverages the company’s strengths in collecting and analysing Big Data and turning intelligence into opportunities in real time. Comptel’s service fulfillment, mediation, charging and policy control, and advanced predictive analytics products with implementation and professional services enable service providers to automate customer interactions and other business decisions, to create revenue, reduce costs and lessen churn. Comptel has a global team of more than 600 professionals, and net sales were EUR 82.7 million in 2013. For more information, visit www.comptel.com.

About Tech Mahindra

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions that enable Enterprises, Associates and the Society to Rise™. We are a USD 3.1 billion company with 89,000+ professionals across 51 countries, providing services to 629 global customers including Fortune 500 companies. Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets connect across a number of technologies to deliver tangible business value to all our stakeholders.

We are part of the USD 16.7 billion Mahindra Group that employs more than 180,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractorsutility vehicles, after-market, information technology and vacation ownership.

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