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Riverbed SteelCentral Helps Hemit Analyze, Diagnose and Resolve Application Performance Issues

Riverbed Technology (NASDAQ: RVBD), the leader in application performance infrastructure, today announced that Hemit, a provider of IT services to the Central Norway Regional Health Authority, is using Riverbed® SteelCentral™ AppResponse to understand the “real-time” performance and behavior of its application delivery for effective and fast troubleshooting. With SteelCentral AppResponse, Hemit can analyze and diagnose degradation to its service and fix it before end users notice.

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Hemit, an IT service provider for hospitals and associated medical services in central Norway, supports x-ray imaging, lab analysis and important patient records, as well as more standard business services such as email for more than 16,000 employees. Hemit’s IT infrastructure is highly sophisticated, but disaggregated. The IT team sought a way to have a holistic view of its IT environment for effective troubleshooting.

“Our complex IT environment made it very difficult to locate the source of a problem,” said Dagfinn Krog, Service Operation Manager at Hemit. “With Riverbed SteelCentral AppResponse, we can constantly monitor response times of applications. We can now see what’s going on inside web apps and web services to troubleshoot performance issues.”

As application ecosystems become increasingly complex and distributed, it’s essential to have a holistic operational view of application performance, from the end-user, through the network and infrastructure over which it runs. SteelCentral AppResponse enables IT teams to monitor application performance based on end-user experience, application transactions, infrastructure and networks continuously, delivering a complete performance picture on a single dashboard.

SteelCentral and Riverbed Applications Performance Platform

The Riverbed SteelCentral product family (formerly OPNET, Cascade and NEOP) is recognized by Gartner as the only “Leader” in the Magic Quadrants for both Application Performance Monitoring (2013) and Network Performance Monitoring and Diagnostics (2014). Riverbed SteelCentral is the only performance management and control suite that combines user experience, application and network performance management to provide the visibility needed to diagnose and cure issues before end users notice a problem, call the help desk to complain or jump to another web site out of frustration.

Riverbed SteelCentral is part of the Riverbed Application Performance Platform™, the most complete platform to enable organizations to embrace location-independent computing, so that business objectives – not technical constraints – drive how applications and data are delivered.

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About Riverbed

Riverbed at more than $1 billion in annual revenue is the leader in Application Performance Infrastructure, delivering the most complete platform for Location-Independent Computing. Location-Independent Computing turns location and distance into a competitive advantage by allowing IT to have the flexibility to host applications and data in the most optimal locations while ensuring applications perform as expected, data is always available when needed, and performance issues are detected and fixed before end users notice. Riverbed’s 25,000+ customers include 97% of the Fortune 100 and 95% of the Forbes Global 100. Learn more at www.riverbed.com.

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.

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