SYS-CON MEDIA Authors: PagerDuty Blog, Michael Jannery, Pat Romanski, Elizabeth White, Liz McMillan

Blog Feed Post

Kick the Fax out of Football

 

The past few weeks have been spectacular for football fans everywhere. The World Cup in Rio has seen some great goals, impressive matches and a bite of controversy. Interestingly, we’ve also seen technology used more widely on football’s biggest stage. Goal-line technology was first used during the tournament for France’s group-stage match against Honduras and we have watched the use of vanishing spray by officials with interest. Meanwhile, as signing season commences, players are keeping a keen eye on events in the domestic transfer markets.

As a keen football fan and a businessman working with disruptive technology, it is great to see technology being adopted on the pitch. However, why aren’t clubs embracing it off the pitch too?

One perfect example of where technology should be adopted is the FA’s deadline day, which can be an administrative nightmare. Managers are left pulling out what little hair they still possess as deals fall through at the last minute. We’ve also seen farcical events stall huge signings: last year, Manchester United’s bid for Ander Herrera saw imposters turning up at the league’s offices, pretending to be lawyers managing the trade for the club. This year, Herrera conducted a medical and flew to Manchester to finalise the deal in an extended series of bargaining that included the footballer paying his own transfer fee. Manchester United’s initial bid for Herrera was rejected, only to be accepted days later, in a series of protracted to-ing and fro-ing.

The rush of transfers as the deadline reaches its peak means clubs often miss out on signings as paperwork fails to be put through to the FA before the deadline expires. Historically, the format has seen numerous signings fail as last-minute transfers are not put through in time. The cause of this is the sheer amount of paperwork which clubs need to file in order to sign a player.

Football clubs are like any other business and have to manage their workflow accordingly. Signing players during the transfer window adds to this workflow, particularly with vast amounts of documentation. Like any legal or business transaction, transfers can only be approved when the correct forms are signed. Club secretaries are required by regulation to handle offers to existing players whose contracts are about to expire, in addition to players being registered and transferred in and out during the transfer window. This means clubs are required to organise numerous physical documents on player wages, medical forms, transfer agreements between clubs, international clearance and visa issues. Rumour has it staff are told to wear trainers on the final day of the window, as they will be running to and from the fax so often.

Believe it or not, clubs still have to dust off their fax machine every year in order to send these documents to their opposite number before the deadline closes. Far from the most technologically advanced pieces of hardware in the digital age, faxes are slow and prone to breakdown and provide no added value. When clubs are pushing through a last minute contract, this can be a devastatingly costly failure, both in terms of the finances of the club as well as its performance during the football season. There is also no digital audit trail when it comes to faxed documents. The club secretary claims to have not seen a critical document come through? With fax, you have to take their word for it. In such a huge global business as football and even sport more widely, it is ridiculous to think that multi-million contracts are still being handled through a piece of outdated technology like the fax machine.

So what can be done? Clubs need to kick the fax out of football.

We have already seen electronic signatures adopted by the NFL Player’s Association in order to avoid the fax failure fiasco which occurred for Elvis Dumervile last year. With electronic signatures, players can have their medical documentation signed and processed through an entirely digital platform, meaning agents can view who they need to chase for signatures. Contracts can be processed far quicker and on the move. Players in Brazil for the World Cup would not have to worry about fulfilling their transfer window ambitions – their contracts can be processed remotely, across any device. There is no need for expensive air travel or agents to be flown all over the world. Digital Transaction Management (DTM) and eSignature technology like this exist, and should be seized by the FA for the economic and environmental benefit it brings.

Like any other fan, I enjoy following the excitement as deadline day approaches and closely monitor the news knowing that my dream signing could collapse at the last minute. It’s a pain that football fans know all too well. It’s time to put a stop to wasteful processes and frustrated fans. The FA and football clubs need to integrate with the digital revolution. It’s time to ditch the fax and let the beautiful game be played by the right players at the right clubs.

Read the original blog entry...

Latest Stories
The cloud is becoming the de-facto way for enterprises to leverage common infrastructure while innovating and one of the biggest obstacles facing public cloud computing is security. In his session at 15th Cloud Expo, Jeff Aliber, a global marketing executive at Verizon, discussed how the best place for web security is in the cloud. Benefits include: Functions as the first layer of defense Easy operation –CNAME change Implement an integrated solution Best architecture for addressing network-l...
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete...
Cloud computing started a technology revolution; now DevOps is driving that revolution forward. By enabling new approaches to service delivery, cloud and DevOps together are delivering even greater speed, agility, and efficiency. No wonder leading innovators are adopting DevOps and cloud together! In his session at DevOps Summit, Andi Mann, Vice President of Strategic Solutions at CA Technologies, explored the synergies in these two approaches, with practical tips, techniques, research data, wa...
Software AG and Wipro Ltd. have announced a joint solution platform for streaming analytics that provides real-time actionable intelligence for the Internet of Things (IoT) market. “The key to successfully addressing the IoT market is the ability to rapidly build and evolve apps that tap into, analyze and make smart decisions on fast, big data”, said John Bates, Global Head of Industry Solutions and CMO, Software AG. To address the huge market potential created by streaming analytics in conj...
Appcore deploys cloud for service providers based on the Apache Cloud set. In this demo at 15th Cloud Expo, Nate Gordon, Director of Technology at Appcore, shows their new product that's coming out in January - Appcore Atlas, which is focused on deploying private clouds based on CloudStack in 15 minutes or less. Our upcoming June 9-11, 2015, event in New York City will present a total of 10 simultaneous tracks (the largest conference content in the world) by an all-star faculty, over three days...
Wearable devices have come of age. The primary applications of wearables so far have been "the Quantified Self" or the tracking of one's fitness and health status. We propose the evolution of wearables into social and emotional communication devices. Our BE(tm) sensor uses light to visualize the skin conductance response. Our sensors are very inexpensive and can be massively distributed to audiences or groups of any size, in order to gauge reactions to performances, video, or any kind of present...
In this scenarios approach Joe Thykattil, Technology Architect & Sales at TimeWarner / Navisite, presented examples that will allow business-savvy professionals to make informed decisions based on a sound business model. This model covered the technology options in detail as well as a financial analysis. The TCO (Total Cost of Ownership) and ROI (Return on Investment) demonstrated how to start, develop and formulate a business case that will allow both small and large scale projects to achieve...
IBM has announced a new strategic technology services agreement with Anthem, Inc., a health benefits company in the U.S. IBM has been selected to provide operational services for Anthem's mainframe and data center server and storage infrastructure for the next five years. Among the benefits of the relationship, Anthem has the ability to leverage IBM Cloud solutions that will help increase the ease, availability and speed of adding infrastructure to support new business requirements.
Today, IT is not just a cost center. IT is an enabler and driver of business. With the emergence of the hybrid cloud paradigm, IT now has increasingly more capabilities to create new strategic opportunities for a business. Hybrid cloud allows an organization to utilize multi-tenant public clouds, dedicated private clouds, bare metal hosting, and the associated support and services for the right use cases through an on-demand, XaaS model. This model of IT creates tremendous opportunities for busi...
We’re no longer looking to the future for the IoT wave. It’s no longer a distant dream but a reality that has arrived. It’s now time to make sure the industry is in alignment to meet the IoT growing pains – cooperate and collaborate as well as innovate. In his session at @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, will examine the key ingredients to IoT success and identify solutions to challenges the industry is facing. The deep industry expertise be...
The term culture has had a polarizing effect among DevOps supporters. Some propose that culture change is critical for success with DevOps, but are remiss to define culture. Some talk about a DevOps culture but then reference activities that could lead to culture change and there are those that talk about culture change as a set of behaviors that need to be adopted by those in IT. There is no question that businesses successful in adopting a DevOps mindset have seen departmental culture change, ...
“With easy-to-use SDKs for Atmel’s platforms, IoT developers can now reap the benefits of realtime communication, and bypass the security pitfalls and configuration complexities that put IoT deployments at risk,” said Todd Greene, founder & CEO of PubNub. PubNub will team with Atmel at CES 2015 to launch full SDK support for Atmel’s MCU, MPU, and Wireless SoC platforms. Atmel developers now have access to PubNub’s secure Publish/Subscribe messaging with guaranteed ¼ second latencies across PubN...
In a world of ever-accelerating business cycles and fast-changing client expectations, the cloud increasingly serves as a growth engine and a path to new business models. Dynamic clouds enable businesses to continuously reinvent themselves, adapting their business processes, their service and software delivery and their operations to achieve speed-to-market and quick response to customer feedback. As the cloud evolves, the industry has multiple competing cloud technologies, offering on-premises ...
DevOps means different things to different people. Qubell defines DevOps as the ability for the developer teams to do what they need to do to have this level of self-service. At DevOps Summit, Stan Klimoff, CTO of Qubell, demos the enterprise DevOps platform.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.