SYS-CON MEDIA Authors: Elizabeth White, Pat Romanski, Carmen Gonzalez, Liz McMillan, Ed Featherston

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Accenture Positioned as a Leader in IDC MarketScape: Worldwide Business Analytics for Business Process Outsourcing

Accenture (NYSE:ACN) is positioned as a leader in business analytics for business process outsourcing (BPO), according to the recently published “IDC MarketScape: Worldwide Business Analytics BPO Services 2014 Vendor Assessment.” 1

The IDC MarketScape report assessed the offerings and capabilities of 13 business analytics BPO vendors and evaluated them based on a comprehensive and rigorous framework, which measures for success in two primary categories: current capabilities and future strategy. Accenture is positioned as a leader based on IDC’s evaluation of vendors who possess the best strategic combination of capabilities to be successful in today's ecosystem and the right set of strategic initiatives to maintain and grow their capabilities in the future.

“Accenture’s leadership position in this IDC MarketScape report is validation of the work we do every day to provide digital insights driven by analytics to our clients, helping them improve performance and drive business outcomes,” said Mike Salvino, group chief executive, Accenture Operations. “As digital technologies continue to transform business operations, we’re focused on providing advanced analytics, coupled with mobile, social and collaborative capabilities, to deliver competitive advantage to our clients, helping to drive the next generation of the market.”

The report states that, “By combining knowledge associated with industry, domain, and clients' business operations with the enhanced insight, transparency, effectiveness, and efficiency delivered by its analytics offerings, Accenture helps clients gain visibility into key business issues and trends and identify opportunities for improvement. These opportunities enable clients to create new products, services, and customer experiences and redefine end-to-end business processes.”

The IDC MarketScape Worldwide Business Analytics BPO Services 2014 report can be accessed here.

1 IDC MarketScape: Worldwide Business Analytics BPO Services 2014 Vendor Assessment, doc #249299, June 2014

About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with more than 293,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com.

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

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