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SYS-CON MEDIA Authors: Bart Copeland, Andreas Grabner, Liz McMillan, Dana Gardner, Elizabeth White

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ECM Application Management Leader Reveille Software Announces New Pricing Options and Technology

Highly regulated companies that need to optimize and manage their mission-critical enterprise content management (ECM) applications can now do so for a low monthly cost. Reveille Software™ today announced the market’s first subscription offering to manage business-critical content, starting at $499 per month.

“IT departments are facing pressure to continuously optimize their significant investments, including their ECM applications,” said Bob Estes, president and CEO of Reveille. “By deploying Reveille in days, and paying a low monthly rate, more companies can gain deep visibility into their ECM application usage and performance; enabling active management of the application and better decision making for future growth.”

This announcement comes shortly after the release of Reveille 7.0, which included a patent-pending ECM data collection capability. The Reveille Collector gathers information from various applications and presents findings via intuitive, graphical dashboards and reports for both IT and business-level consumption. Document and electronic capture, workflow-process exceptions and repository activity is monitored and measured against customer-defined scorecard metrics and key performance indicators.

More than 400 companies have already benefited from Reveille’s proactive approach to ECM application management, which includes out-of-the-box tests, metrics, alerts, and reports to ensure service level attainment, operational efficiency and compliance. To reduce the time to resolution, Reveille notifies pertinent parties when an issue is identified and can even automate the repair of specific problems – shifting management of ECM applications from reactive to proactive.

Compared to typical IT projects which can take months to implement, Reveille’s agentless design enables rapid deployment, often only requiring five business days or less.

“ECM applications are increasing in complexity and require management to ensure all connected applications and integrations are working as expected,” said Dave Gibson COO of Reveille. “However, with continuing budget constraints, companies need flexible pricing options to add ECM application management into their environment quickly.”

According to a recent Gartner press release, “The software industry is in the middle of a multiyear cyclical transition as organizations are focusing investment on technologies to support existing system structure, in order to maintain competitiveness, while still taking advantage of cloud/subscription-based pricing where it makes sense to grow and advance the business.”1

Reveille subscriptions are available for multi-application ECM deployments, including EMC® Captiva®, EMC® Document Sciences xPression®, EMC® Documentum®, IBM® Content Manager, IBM® FileNet® P8, Kofax, and Microsoft® SharePoint®. Companies that sign a contract by September, 30, 2014, will also get complimentary Professional Services to help with basic installation of Reveille.

1 Gartner Press Release, “Gartner Says Worldwide Software Market Grew 4.8 Percent in 2013”, March 31, 2014. http://www.gartner.com/newsroom/id/2696317

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Reveille Software

Reveille Software™ enables clients to manage business critical content by helping IT find issues first and fix them fast. Built for enterprise content management (ECM), document capture, and enterprise file sync & share (EFSS), Reveille proactively identifies, diagnoses and repairs issues automatically while preventing downstream errors. With sophisticated end user reporting and dashboards, business and IT managers gain deep insight to make better decisions and improve overall performance. Unlike other application performance management solutions, Reveille’s unique ECM focus and easy-to-use, pre-configured wizards installs in days and is simple to maintain. Based in Atlanta, Ga. and founded in 2000, Reveille Software is used by more than 400 organizations, including 200 Fortune 500 companies. For more information, visit ReveilleSoftware.com.

EMC, Document Sciences, xPression, Documentum and Captiva are registered trademarks of EMC Corporation in the United States and other countries. All other trademarks are the property of their respective owners.

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