SYS-CON MEDIA Authors: Xenia von Wedel, Peter Silva, Glenn Rossman, Ava Smith, Elizabeth White

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Medallia and 7-Eleven Execs to Speak on Customer Experience at GrowthBeat 2014 Conference in San Francisco on August 6

Fireside chat explores how to create lasting relationships with customers and foster lionhearted loyalty

PALO ALTO, Calif., July 30, 2014 /PRNewswire/ --

What:
Join 7-Eleven's Digital Innovation leader, Mike Debnar, and Medallia's chief customer officer, Ken Fine, in an exciting fireside chat on how to create life-long customer loyalty.

When:
Wednesday, August 6, 2014 at 10:10 AM PT

Where:
GrowthBeat 2014 (a VentureBeat event)
Hotel Nikko, 222 Mason St., San Francisco, CA 94102

Why:
Amazon and the ever-growing slate of online marketplaces seem poised to disrupt traditional retailers into oblivion. Some savvy retailers are using the Internet's own tools to fight back, along with a secret weapon hidden in plain sight – customer feedback. Join Mike Debnar, the leader of 7-Eleven's Innovation Team, and Ken Fine, the chief customer officer of Medallia, the leader in Customer Experience Management, as they discuss how to create lasting customer loyalty by leveraging innovative technologies and the voice of the customer.

Details and Registration:
http://events.venturebeat.com/event/growthbeat2014

About Medallia
Medallia® is the Customer Experience Management company that is trusted by hundreds of the world's leading brands, including Four Seasons, GE, Marriott International, Nordstrom, Sephora, and Zurich Insurance. Medallia's Software-as-a-Service (SaaS) application enables companies to capture customer feedback everywhere the customer is (Web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve the customer experience. Founded in 2001, Medallia has regional headquarters in Silicon Valley, London, Sydney, and Buenos Aires. Learn more at www.Medallia.com and follow us at blog.medallia.com, Twitter.com/Medallia, and Facebook.com/MedalliaInc.

©2014 Medallia, Inc. Medallia is a trademark of Medallia, Inc. Other brand names may be trademarks of their respective owner(s). Information is subject to change without notice. All rights reserved.

Contact:
Michelle de Haaff, Medallia, (650) 321-3000, [email protected]
Lisa Hawes, Sterling Communications, (408) 884-5155, [email protected]

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