SYS-CON MEDIA Authors: Louis Evans, Elizabeth White, Ed Featherston, Kevin Benedict, Adrian Bridgwater

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NetCracker to Discuss Revenue Opportunities through Tailored Customer Experience at CableLabs 2014

From the NetCracker Press Office

What: NetCracker Technology will showcase advancements in BSS/OSS that enable operators to capture new revenue opportunities through B2B offerings, next-generation services and personalized experiences at the CableLabs Summer Conference in Keystone, CO. The CableLabs Summer Conference is a private event for cable operators and the demonstrating vendors. During the event, NetCracker will demonstrate how MSOs can harness the power of big data analytics to improve customer experience and provide tailored recommendations for each individual within a household.

When: August 3-5, 2014

Where: Keystone Resort Conference Center, Keystone, CO

Details: NetCracker is the global leader in business and operations support systems for telecom and cable operators. The company’s comprehensive suite of end-to-end BSS/OSS solutions that enable operators to deliver personalized experiences will be on display during NetCracker’s “Leveraging New Revenue Opportunities for Family Accounts through Tailored Recommendations & Customer Experience” demonstration.

The NetCracker presentation will showcase how cable operators can benefit from gathering and analyzing data to not only provide real-time customer care, but ensure those interactions are proactive and personalized toward the very individual who needs assistance. NetCracker can provide MSOs with everything from contact center management solutions to a dynamic decisioning engine with self-learning capabilities for understanding customer offer acceptance trends.

The diverse functionality of NetCracker solutions enables greater account personalization and support, helping operators open new revenue streams and provide tailored experiences to each individual within family accounts. In today’s competitive environment, MSOs need solutions that can introduce ways to improve customer experience overall and increase ARPU.

To set up a meeting with NetCracker executives or view a demonstration at the CableLabs Summer Conference, please contact Juliet Shavit at [email protected].

About NetCracker Technology

NetCracker Technology, a subsidiary of NEC Corporation, is the proven partner for communications service providers and cable operators offering comprehensive, end-to-end solutions and delivery capabilities to optimize their enterprise. With its global reach, leading-edge technology, and unbroken track record of successful implementations, NetCracker helps eliminate operational and business silos and delivers real-time experience in an on-demand world. For more information, please visit www.NetCracker.com.

NetCracker is a registered trademark of NetCracker Technology Corp. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies with which they are associated.

About NEC Corporation

NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society. For more information, visit NEC at http://www.nec.com.

NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned herein are the trademarks of their respective owners. © 2014 NEC Corporation.

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