|By PR Newswire||
|August 6, 2014 12:59 PM EDT||
ATLANTA, Aug. 6, 2014 /PRNewswire/ -- AT&T* announces the appointment of industry veteran Alex Parker as Vice President and General Manager, overseeing operations in Georgia and South Carolina. Parker will oversee the sales and operations for more than 1,300 employees, 82 AT&T-owned retail locations, and more than 650 national retail partners and authorized resellers across both states.
"Alex brings more than two decades of experience and talent to this position, with experience in nearly every aspect of the business, sales, operations, process management and billing," said Kent Mathy, Regional President, AT&T Southeast. "Alex's expertise and successful track record make him a natural choice to lead our operations in the Peach and Palmetto states."
Most recently, Parker served as Vice President, AT&T Global Service Management, where he was responsible for the overall customer service experience across Europe, Middle East and Africa (EMEA), Canada, Caribbean and Latin America (CCLA) and Asia Pacific (AP).
Prior to that role, he was Vice President of Service Delivery for AT&T Worldwide Customer Service. In this position, he led more than 2,500 employees based in 16 centers across the U.S. and Slovakia to provision local data services for Telecom and Wireless carriers. He joined AT&T full-time in 1993 after completing five summer internships with the company through its partnership with INROADS, Inc., a program created to increase diversity in its management ranks.
Parker, who was born and raised in Decatur, holds a Bachelor of Science Degree in Computer Science from the Georgia Institute of Technology and a Master of International Business Degree from Saint Louis University.
"I'm especially excited to return home to Georgia and with the company I have grown and developed with since college," said Parker. "I worked as a summer intern with AT&T immediately after high school every year until graduation as part of AT&T's partnership with INROADS, Inc. I look forward to continuing our efforts to deliver a premier customer experience; strengthen our relationships in the community and expand our advanced mobile broadband network across Georgia and South Carolina."
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
AT&T Inc. (NYSE:T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation's fastest and most reliable 4G LTE network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U-verse® brand. The company's suite of IP-based business communications services is one of the most advanced in the world.
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4G LTE speed claim based on national carriers' average 4G LTE download speeds. Reliability claim based on data transfer completion rates on nationwide 4G LTE networks. 4G LTE availability varies.
SOURCE AT&T Inc.