|By Business Wire||
|August 21, 2014 08:05 AM EDT||
Service providers around the world who deliver Desktops-as-a-Service (DaaS) and other hosted mobile workspaces anticipate steady revenue growth, particularly through business-ready service bundles that target specific vertical markets. Citrix revealed those insights and others in the report Desktops-as-a-Service Global Market Trends: The Service Provider Perspective, based on research conducted by the Citrix Service Provider Center of Excellence.
To gain insights into the evolution of the emerging DaaS market, the Center of Excellence sent survey questions in the second quarter of 2014 to more than 2,600 Citrix Service Provider program partners around the world who deliver DaaS and hosted mobile workspaces to a variety of customers. The survey generated responses from more than 700 Citrix Service Providers across in 25 countries, who provided their perspective on the potential for DaaS revenue growth, the size of businesses embracing the service, vertical market traction, the types of service bundles that are resonating with customers and the diversity of infrastructure being used to deliver DaaS and hosted mobile workspaces.
The report highlights the following DaaS market trends as service providers see them:
Strong DaaS revenue growth:
87 percent anticipated DaaS revenue growth, with 34 percent projecting growth to range between 16 and 50 percent, with 19 percent of the respondents projecting revenue growth to exceed 50 percent
High demand for business-ready desktops and workspaces combined with
application and feature bundles:
53 percent see demand for bundled services that combine DaaS with line-of-business applications, mobile device management services and cloud-based file sharing services to solve the specific needs of each business customer
Specialization in vertical markets with customized services,
applications and features:
Top vertical markets targeted by service providers with specialized services included Healthcare (12 percent), Manufacturing (12 percent), and Construction/architecture/engineering (10 percent)
A growing shift to public cloud Infrastructure-as-a-Service (IaaS) for
delivering DaaS is beginning, but in the early stages:
One-fifth (20 percent) of service providers deliver DaaS from a public cloud, but 39 percent of respondents plan to depend on IaaS in 12 months
DaaS service providers vary in hypervisor preferences:
While many respondents (47 percent) use the VMware hypervisor, 29 percent use Microsoft Hyper-V, and 23 percent use Xen as their hypervisor
Additional survey highlights and responses, along with anecdotes from partners and a link to download the report are available at http://www.citrix.com/solutions/hosted-desktops/daas-market-trends.html.
Mitch Parker, Vice President and General Manager, Citrix Cloud Services
“In a market where lots of vendors and pundits are claiming exponential growth of their DaaS solutions, this report provides clear, valuable insights into the maturity of the Citrix partner channel, their solutions and the value they truly provide to end users.”
David Powell, Vice President of Managed and Cloud Services, TekLinks
“In the healthcare space, our differentiation is understanding a medical practice. We don’t talk speeds and feeds, we discuss regulations, compliance and the business of a medical firm. TekLinks has established domain expertise in our vertical markets so we can easily interface with clients who know we deeply understand their business. TekLinks hosted desktops have a premium price – never less than $100 per user – because our clients understand we customize the hosted solution to the specific needs of their industry and their particular business.”
- Citrix Blog: Citrix Service Provider Survey Findings Cut Through the Hype
- Citrix Desktops-as-a-Service Global Market Trends Report: Highlights and Report
Citrix (NASDAQ:CTXS) is a leader in mobile workspaces, providing virtualization, mobility management, networking and cloud services to enable new ways to work better. Citrix solutions power business mobility through secure, personal workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. This year Citrix is celebrating 25 years of innovation, making IT simpler and people more productive. With annual revenue in 2013 of $2.9 billion, Citrix solutions are in use at more than 330,000 organizations and by over 100 million users globally. Learn more at www.citrix.com.
For Citrix Investors
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