SYS-CON MEDIA Authors: Liz McMillan, Sean Houghton, Glenn Rossman, Ignacio M. Llorente, Xenia von Wedel

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Everest Group Names HCL Life Sciences IT Outsourcing Leader and Star Performer for the Second Consecutive Year

HCL Technologies, a leading global IT services company, today announced its recognition as a life sciences IT outsourcing Leader and a Star Performer by the leading advisory and research firm Everest Group in its PEAK Matrix™ Assessment 2014 report on “IT Outsourcing in Life Sciences Industry.”

HCL received this honor in acknowledgement of its continued growth and market success, exceptional delivery capabilities and for its significant investment in proprietary life science solutions. The company consistently secured large, transformational IT Outsourcing (ITO) deals by providing a complete range of services including clinical supply management, research and development, supply chain, sales and marketing, internal enterprise IT, Lab Information Management Systems (LIMS) and compliance management.

The Everest Group report analyzes the capabilities of eighteen leading ITO service providers as they relate to the global life sciences sector, mapping each on its Performance, Experience, Ability and Knowledge (PEAK) Matrix™, a composite index of a range of distinct metrics related to providers’ capabilities and market success across two key dimensions. The report measures market success by the number, scale and growth of large life sciences’ ITO contracts, and ranks delivery capabilities by scale of operations, scope, enabling domain investments, and delivery footprint. The Group then classifies providers into Leaders, Major Contenders, and Emerging Players. In addition, the PEAK Matrix designates eligible service providers with Star Performer status, based on relative year-over-year progress within the matrix.

“We’ve seen an uptick in the adoption of next-generation IT as companies struggle to combat multi-faceted challenges such as stifling research and design inefficiencies,” said Jimit Arora, Vice President, Everest Group. "In this evolving industry scenario, HCL’s mix of technology, domain and client servicing capabilities are translating well into significant market success and industry recognition.”

Sandeep Kishore, Corporate Vice President, Global Head - Life Sciences & Healthcare and Public Services, HCL said, “Receiving this recognition for second year in a row highlights our continued commitment to and success within the life sciences and healthcare industry. It motivates us to keep innovating new solutions that drive higher value for our customers.”

HCL's life sciences and healthcare practice is one of the fastest growing businesses for the company. Its life sciences ITO business revenue doubled over the past three years and represents nearly 11 percent of the company’s total revenue. HCL offers proprietary life sciences solutions in the areas of predictive analytics, pharmacovigilance, regulatory compliance, sales force enablement, spend management, clinical data management, mobility and social media. HCL also provides key infrastructure services such as helpdesk and datacenter services, and application services including ADM, ERP and package implementation for some of the top life sciences and healthcare companies across the world.

Click here to read the complete report on HCL.

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