SYS-CON MEDIA Authors: Liz McMillan, Sean Houghton, Glenn Rossman, Ignacio M. Llorente, Xenia von Wedel

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TigerText Growth Accelerates in First Half of 2014 as Message Volume Surges 750%

TigerText, the leader in secure, real-time messaging for the enterprise, marked the first half of 2014 with record sales and customer growth, which led to a 750% spike in message volume. TigerText customers are now sending over 300 million messages per month across its secure platform.

The company’s considerable growth is being driven by several notable customer wins and product innovations that are unlocking workflow productivity for its users. Since the beginning of 2014, the company has added more than 300 new facilities on average each month. Additionally, new channel partners Verizon and PC Mall have bolstered TigerText’s distribution network in the first half to expand the company’s footprint.

"The explosion of SMS has transformed the communication habits of consumers globally,” said Brad Brooks, TigerText co-founder and CEO. “While SMS has been successful for individuals, it missed the chance to replace instant messaging in the enterprise because of its inherent security flaws and lack of administrative controls. TigerText’s dramatic growth has been driven by enterprises looking for the benefits of SMS, but in a solution that was built to satisfy corporate safeguards and administrative requirements. For the remainder of 2014 we will continue to invest heavily in our messaging apps and the TigerConnect API as we expand our offerings to the enterprise.”

TigerText expanded its market share in the first half of 2014, with a number of prominent healthcare organizations adopting the company’s secure messaging solutions, including Community Health Systems, Universal Health Services, Boston Children’s Hospital and NAMM California. Other wins include Kadlec Health System, Kennedy Health System and Centura Health.

"We quickly recognized the need for a secure messaging solution that would keep us compliant while simplifying our communication process and improving staff responsiveness," said Bruce Harris, Director of IT at NAMM California. "TigerText not only met our strict requirements, but also provided the flexibility and scalability we needed to deploy the solution enterprise-wide. We look forward to working with them to help us break down communication barriers and silos, while effectively managing HIPAA compliance risk."

Other highlights in the first half of 2014 include:

  • Number of facilities that use TigerText: 5,000+ (150% increase from first half of 2013)
  • Messages sent: Over 300 million messages per month across the TigerText platform (752% message volume growth over the previous year)
  • 60% increase in paying customers compared to the first half of 2013
  • 5 of the Top 10 Largest For-Profit Hospital Operators/Health Systems in the nation, including leading organizations such Universal Health Services and Community Health Systems, now use TigerText.

About TigerText

TigerText is the leader in secure, real-time messaging for the enterprise. TigerText’s encrypted messaging platform keeps communications safe, improves workflow and complies with industry regulations. Developed to address the security needs, BYOD policies, and message restrictions in the enterprise, TigerText is committed to keeping mobile communications secure, private and impermanent. More than 5,000 facilities have adopted TigerText, including leading organizations like Adventist Health, Universal Health Services, and the University of Kentucky HealthCare, which rely on TigerText to combat challenges, such as the HIPAA Omnibus Rule changes, comply with industry standards, and replace unsecured SMS text messaging that leaves protected health and other confidential information at risk. For more information visit www.tigertext.com, www.facebook.com/tigertext, or www.twitter.com/tigertext.

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